IBM - Solving Problems with Creative and Critical Thinking
- Offered byCoursera
Solving Problems with Creative and Critical Thinking at Coursera Overview
Duration | 3 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course |
Credential | Certificate |
Solving Problems with Creative and Critical Thinking at Coursera Highlights
- Earn a Certificate upon completion
Solving Problems with Creative and Critical Thinking at Coursera Course details
- Utilize critical and creative thinking to solve issues.
- Describe the 5-step process of effectively solving problems.
- Analyze a problem and identify the root cause.
- Explore possible solutions and employ the problem solving process.
- This short course is designed to teach you how to solve and analyze problems effectively with critical and creative thinking
- Through the use of creative and critical thinking you will learn how to look at a problem and find the best solution by analyzing the different ways you can solve a problem
- By taking this quick course you will gain the skills you need to find the root cause of a problem through the use of a five-step method
- You will learn the process you must go through in order to find the problem, which leads to finding a solution
- You will gain the necessary skills needed for critical and creative thinking which will be the foundation for successfully solving problems
- This course provides fundamental skills that you will need to use in your day to day work
Solving Problems with Creative and Critical Thinking at Coursera Curriculum
Solving Problems with Creative and Critical Thinking
Why do you need to focus on solving problems?
The problem-solving process
How can you solve problems in an agile way?
Let's begin with the first topic
The problem-solving process-Identify
Write a problem statement
How do you find out if a problem is worth solving?
Recap
Let's move to the second topic
The problem-solving process: Analyze
How do you use "The 5 Whys"?
The root cause!
Many tools can help with root cause analysis
Let's move to the third topic
The problem-solving process: Explore
Brainstorming rules
Brainstorm to solve Georgia's problem
Recap
Let's move to the fourth topic
The problem-solving process: Select
Let's find five solutions for one problem
Use these factors to identify who should choose a solution
Use the Ease and effectiveness matrix to select the best solution
Recap
Let's move to the fifth topic
What will success look like?
How will you measure a solution's effectiveness?
If you can't measure it, you can't manage it
Build an implementation plan
Recap
Review the five-step problem-solving process
Critical and creative thinking are required to solve problems
What will you learn from the course?
Let's help Georgia!
Is Georgia's problem worth solving?
Recap
Brainstorm to get plenty of ideas
Let's find five solutions for one problem
Who should chose a solution in Georgia's problem?
How will you work out the best possible solution?
Plan to implement the solution for Georgia
Congratulations and Next Steps.
Practice Quiz: What do you think?
Practice Quiz: What do you think?
Practice Quiz: The "5 Whys" for Georgia
Practice Quiz: Which type of solution will work for Georgia?
Practice Quiz: Who should choose the solution in each case?
Practice Quiz: Who should choose a solution to Georgia's problem?
Practice Quiz: Using the Ease and Effectiveness Matrix
Practice Quiz: Let's use the Ease and effectiveness matrix for Georgia's problem
Practice Quiz: What do you think success will look like?
Practice Quiz: What do you think?
Practice Quiz: Solving Problems with Critical and Creative Thinking
Graded Quiz: Solving Problems with Critical and Creative Thinking