QMUL - Stepping Up: Leading Others
- Offered byCoursera
Stepping Up: Leading Others at Coursera Overview
Duration | 19 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Advanced |
Official Website | Explore Free Course  |
Credential | Certificate |
Stepping Up: Leading Others at Coursera Highlights
- Flexible deadlines in accordance to your schedule.
- Earn a Certificate upon completion
Stepping Up: Leading Others at Coursera Course details
- In this course, you will look at how to work with a diverse range of people to create and lead a high performing team. You will consider the differences between work groups and teams and explore team dynamics, the nature of remote teams and cross-cultural implications of leading teams. You will also discover how to effectively lead your peers, deal with blockers and disruptors, set objectives and delegate.
- This course is aimed at leaders and managers who have five to six years experience and who are beginning to manage teams, customers and clients more regularly or more directly. Learners will likely have a technical or professional early career but as they are progressing in their careers, they are having to start grappling with the issues of team and organisational leadership.
Stepping Up: Leading Others at Coursera Curriculum
Team Dynamics
Who We Are Leading
The Leader's Role in Developing Their Team
Challenges to Team Development
The Challenge of Distance and Time
Leading Cross-Culturally
Introducing Your Course Project
Teams versus Work Groups
Understanding More About Teams
The Challenges of Working Remotely
The Secrets to Successful Working Remotely
The Impact of Global Culture on Team Leadership
Minimising Cross-Cultural Friction
Developing Your Team's 'Cultural Competence'
Week 1 References
Understanding Work Groups and Teams
Understanding Team Development
Leading Your Peers
Hearing the Views of Others
The Challenges of Teams
Reaffirming the Power of Teams
The Importance of Trust
Getting It Right
Defining Culture and Values
Your Team, and a New Joiner
The Power of Difference
Allowable Weakness
When Teams Break Down
Considering Your Own Team
The Nature of Trust
A Trust Model
Identifying the Root of the Problem
Working with your Peers
Week 2 References
Understanding the Challenges of Team Development
Understanding the Importance of Trust
The Leader as Guide
Why Objectives Matter
SMARTQ
The Feedback Model
What Feedback Looks Like
Understanding Your Triggers
Coaching Effectively
A Demonstration of Coaching
How to Do it Well
The Importance of Feedback
The 'Dos and Don'ts-of Feedback
Getting Comfortable with Letting Go
The Triggers of Micro-Managing
What is Coaching?
The Coaching Skill-Set
Week 3 References
Understanding SMARTQ Objectives
Understanding Developmental Feedback
Understanding Coaching
Important Conversations
The Risk of Team Cohesion
A Note of Caution
Important Conversations You Need to Have As a Leader
A Necessary Conversation
A Framework To Use
The Importance of Introducing Conflict
How Mentoring Helps
Mentoring Responsibilities
Too Much Agreement
Remedies to Lack of Team Challenge
Individual and Organisational Level Conversations
Methods for Introducing and Managing Team Conflict
Supporting Yourself Through Conversations
Congratulations
Week 4 References
Understanding Conflict
Stepping Up: Leading Others at Coursera Admission Process
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