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Emory University - Survey analysis to Gain Marketing Insights 

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Survey analysis to Gain Marketing Insights
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Coursera 
Overview

Duration

5 hours

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Total fee

Free

Mode of learning

Online

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Credential

Certificate

Survey analysis to Gain Marketing Insights
 at 
Coursera 
Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 4 of 6 in the Foundations of Marketing Analytics Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Approx. 5 hours to complete
  • English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
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Survey analysis to Gain Marketing Insights
 at 
Coursera 
Course details

More about this course
  • How do consumers see your brand relative to your competitors? How should a new product be positioned when it?s launched? Which customer segments are most interested in our current offerings? For these questions and many others, surveys remain the tried and true method for gaining marketing insights. From one-off customer satisfaction surveys to brand tracking surveys that are administered on a continuous basis, they provide the information that marketers need to understand how their products, services and brands are seen by consumers. In Analytic Methods for Survey Data, learners will become familiar with established statistical methods for converting survey responses to insights that can support marketing decisions. Techniques discussed include factor analytics, cluster analysis, discriminant analysis and multi-dimensional scaling. These techniques are presented within the STP (Segmentation, Positioning, Targeting) Framework, enabling learners to apply the analytic techniques to develop a marketing strategy. It is recommended that you complete the Meaningful Marketing Insights course offered by Coursera before taking this course.
  • Note: This course would require using XL Stat, an Excel Add-on that students would need to purchase. XL Stat offers a 30-day free trial, so students could complete this course without incurring additional expense.
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Survey analysis to Gain Marketing Insights
 at 
Coursera 
Curriculum

Introduction to Factor Analysis

Using Factor Analysis to Identify Underlying Constructs - Part 1

Using Factor Analysis to Identify Underlying Constructs - Part 2

Collecting and Reporting Survey Results

The Sharing Economy

Module 1 "Walk-through"

Module 1 Quiz

Implementing Factor Analysis

Using Factor Analysis to Identify Underlying Constructs - Part 3

Using Factor Analysis to Identify Underlying Constructs - Part 4

Using Factor Analysis to Identify Underlying Constructs - Part 5

Module 2 "Walk-through"

Practice Quiz - Module 2

Module 2 Quiz

Customer Segmentation

Customer Segmentation - Part 1

Customer Segmentation - Part 2

Customer Segmentation - Part 3

In Retail, Profiling for Profit

Delta Changes SkyMiles to Require Minimum Spend

Starbucks in changing its rewards program, and people are not happy about it

Module 3 "Walk-through"

Practice Quiz - Module 3

Module 3

Perceptual Maps

Building Perceptual Maps - Part 1

Building Perceptual Maps - Part 2

A Better Way to Map Brand Strategy:

Five Steps to Change the Perception of Your Brand

Survey analysis to Gain Marketing Insights
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Survey analysis to Gain Marketing Insights
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