Skillup - The DMAIC Framework - Define and Measure Phase
- Offered byCoursera
The DMAIC Framework - Define and Measure Phase at Coursera Overview
Duration | 9 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course  |
Credential | Certificate |
The DMAIC Framework - Define and Measure Phase at Coursera Highlights
- Earn a certificate from Coursera
- Add to your LinkedIn profile
- 15 assignments
The DMAIC Framework - Define and Measure Phase at Coursera Course details
- Define specific, measurable, achievable, relevant, and time-bound (SMART) project goals and objectives
- Analyze the voice of the customer (VOC) data to translate it to critical to quality (CTQ) parameters
- Explain process mapping and define key performance metrics
- Plan data collection activities to quantify the performance of the process
- The course is designed for Lean Six Sigma professionals to excel in the American Society for Quality (ASQ) Certified Six Sigma Green Belt (CSSGB) exam
- The course focuses specifically on the first two phases of the define, measure, analyze, improve, and control (DMAIC) framework
- In the define phase, you will learn to define a problem statement and project scope, whereas in the measure phase, you will learn about effective data collection strategies and measurement system analysis (MSA)
The DMAIC Framework - Define and Measure Phase at Coursera Curriculum
Define: Project Identification, Voice of the Customer (VoC), and Project Management Basics
Course introduction
Project identification and selection
Process components, boundaries, and benchmarking concept
SIPOC diagram
Customer identification and VoC data gathering
VoC to CTQ factors and Kano analysis
Defining project scope: Methods, charter, and steps
Defining project scope and key metrics
Course overview
Stakeholder insights
Graded Quiz: Define: Project Identification, Voice of the Customer (VoC), and Project Management Basics
Practice Quiz: Project identification and selection
Practice Quiz: Voice of the customer (VoC) and customer identification
Practice Quiz: Project methodology
Importance of performing key stakeholder analysis
Define: Project Management and Planning Tools
Work breakdown structure (WBS) and Gantt charts
CPM and PERT essentials
Project documentation and risk analysis
Management and planning tools
SWOT analysis and decision matrix
Quality metrics and COQ
Team evolution and management of roles and responsibilities
Overview: Team and decision-making tools
Data Cleaning and preprocessing
Graded Quiz: Define: Project Management and Planning Tools
Practice Quiz: Project planning, risk analysis, and management tools
Practice Quiz: Overview: Management and planning tools
Practice Quiz: Process performance metrics and team stages
Project planning, risk analysis, and management tools
Measure: Probability and Statistics and Collecting and Summarizing Data
Process analysis, documentation, and flowchart
Probability principles and the central limit theorem
Statistical distributions and its types
Chi-square, student’s T-distribution, and F-distributions
Data types and data collection plan (DCP)
Data sampling methods
Operational definition worksheet (ODW)
Measures of central tendency and dispersion
Graphical methods
Process Control
Graded Quiz: Measure: Probability and Statistics and Collecting and Summarizing Data
Practice Quiz: Process mapping and principles of probability
Practice Quiz: Statistical distributions, Data sampling, and data collection methods
Practice Quiz: Descriptive statistics
Process maps and flowcharts
Measure: Measurement System Analysis (MSA)
Measurement System Analysis (MSA) and its properties
Attribute agreement analysis (AAA)
Process and specification limit
Process capability and performance indices
Short-term and long-term capability
Gage Repeatability and Reproducibility (Gage R&R) for Continuous Data
Graded Quiz: Measure: Measurement System Analysis (MSA)
Practice Quiz: Measurement system analysis (MSA)
Practice Quiz: Process performance and indices
How do you think MSA impacts quality and decision-making?
Peer-Reviewed Assignment
Course wrap-up
Congratulations & Next Steps
Thanks from the Course Team
The Define and Measure Phase
The DMAIC Framework - Define and Measure Phase at Coursera Admission Process
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