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Northwestern University - The Importance of Listening 

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The Importance of Listening
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Coursera 
Overview

Duration

9 hours

Start from

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Total fee

Free

Mode of learning

Online

Official Website

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Credential

Certificate

The Importance of Listening
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Highlights

  • Shareable Certificate Earn a Certificate upon completion
  • 100% online Start instantly and learn at your own schedule.
  • Course 2 of 6 in the Social Media Marketing Specialization
  • Flexible deadlines Reset deadlines in accordance to your schedule.
  • Approx. 9 hours to complete
  • English Subtitles: Arabic, French, Portuguese (European), Italian, Vietnamese, German, Russian, English, Spanish
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The Importance of Listening
 at 
Coursera 
Course details

More about this course
  • In this second MOOC in the Social Marketing Specialization - "The Importance of Listening" - you will go deep into the Big Data of social and gain a more complete picture of what can be learned from interactions on social sites. You will be amazed at just how much information can be extracted from a single post, picture, or video. In this MOOC, guest speakers from Social Gist, BroadReader, Lexalytics, Semantria, Radian6, and IBM's Bluemix and Social Media Analytics Tools (SMA) will join Professor Hlavac to take you through the full range of analytics tools and options available to you and how to get the most from them. The best part, most of them will be available to you through the MOOC for free! Those purchasing the MOOC will receive special tools, templates, and videos to enhance your learning experience. In completing this course you will develop a fuller understanding of the data and will be able to increase the effectiveness of your content strategy by making better decisions and spotting crises before they happen! MOOC 2 bonus content in the paid toolkit includes access to Semantria's analytics engine to extract some data on the markets you are developing and have it analyzed.
  • As a student in this course, you are being provided the opportunity to access IBM Bluemix® platform-as-a-service trial for up to six months at no-charge with no credit card (up to a $1500 value).
  • NOTE: By enrolling in this course, given access to IBM's Bluemix technology for one month for free as well as Lexalytics' Semantria tool. For those earning a Course Certificate, you will be given an additional five months of Bluemix and three months of Semantria at no cost with a special key code. By enrolling for a Course Certificate for this MOOC, you are acknowledging that your email will be shared with Lexalytics for the sole and express purpose of generating your individual key code. After the key code has been generated, Lexalytics will delete your email from its records.
  • Additional MOOC 2 faculty include:
  • * Steve Dodd (SVP Business Development, Effyis - dba BoardReader and Socialgist - Global Social Media Content Access)
  • * Seth Redmore (CMO, Lexalytics, Inc.)
  • * Chris Gruber (Social Media Analytics Solution Architect, IBM)
  • * Russell Beardall (Cloud Architect, IBM)
  • * Tom Collinger (Executive Director Spiegel Research Center and Senior Director Distance Learning, Medill Integrated Marketing Communications, Northwestern)
  • * Tressie Lieberman (VP Digital Innovation, Taco Bell)
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The Importance of Listening
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Coursera 
Curriculum

Big Data

Moore's Law and the 3 Accelerations that changed business forever

Thomas Friedman on the 3 Accelerations [book link in resources]

Using Social Data

Social Data Flows from a Single Source

Data Extraction from Social Documents

Accuracy of Text Analysis

Data Extraction from Photos and Videos

Accessing and Using the IBM Cloud System [for free!]

Sign up for Lexalytics Semantria

Welcome to MOOC 2!

Meet Your Instructors

Grading and Logistics

Course Bookstore

Having Problems with IBM and Lexalytics?

Quiz 1

Big Information

Social Media Analytics Overview 2018

The Anatomy of a Tweet

Free Influencer Analytics Tools 2018 - Followerwonk, Buzzsumo & Instagram Search

Free Keyword & Pay Per Click Analytics Tools 2020

Free Hashtag Analytics Tools 2018 - Ritetag, Hashtagify.me & Keyhole.co

Free Search Analytics Tools 2018 - Google Trends, Answer the Public & BoardReader

Free Content Analytics Tools 2018 - Buzzsumo, Mashable, Alltop, Channel Crawler & ListenNotes

Bonus - IBM Institute for Business Value - Free Resource for Technology Information

Social Monitoring

Salesforce Social Studio - formerly Radian6

Social Marketing Toolkit Pt. 1b - Lexalytics Worksheets

Social Marketing Toolkit Pt. 1c - Analyzing Content

The How-to Section

Change is constant! Please read before doing social analytics

Why do you need these free social analytics tools?

Quiz 2

Big Insights

Social Analytics

Transforming Data to Information

Using Free Ubersuggest to learn about your company, competitors & topics of interest

If you use the Chrome Browser, Ubersuggest is a great free add on

IBM Cloud - Assessing your Personality based on your Twitter activities - See Resources for Links to this System

Hootsuite Free is a Free Social Scheduler

Is.gd is a free link tracking tool

Now that you have identified influencers and hashtags, let's start using them!

IBM Cloud Visual Recognition System

IBM Cloud Tone Analyzer

2.14 Using Social Analytics to grow your professional follower base

Question for Discussion about your Twitter Personality Profile from IBM

IBM Cloud Celebrity Analyzer

Hearing Your Target Market through Social Tools

Getting Your Peer Review Assignment Reviewed

Quiz 3

Real-Time in Action

How Are Big Insights Being Used Today?

Engagement Strategies

Building Social Relationships

Taco Bell War Room

Crisis Management

Social Insights for Content Strategies

Download the Lecture Video Slides

What Comes Next?

Quiz 4

The Importance of Listening
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Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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