University of Birmingham - Transforming Citizen Participation
- Offered byFutureLearn
Transforming Citizen Participation at FutureLearn Overview
Transforming Citizen Participation
at FutureLearn
Duration | 4 weeks |
Total fee | ₹2,763 |
Mode of learning | Online |
Credential | Certificate |
Transforming Citizen Participation at FutureLearn Highlights
Transforming Citizen Participation
at FutureLearn
- Duration 4 weeks
- Weekly study 2 hours
- 100% online Learn at your own pace
Transforming Citizen Participation at FutureLearn Course details
Transforming Citizen Participation
at FutureLearn
More about this course
- Citizen participation is an important part of democracy. It requires citizen involvement in public decisions as well as communication at all levels of the public sector
- Discover effective techniques to engage with stakeholders, manage new ideas, co-create solutions, and investigate opportunities across the public sector
- Get ahead in the ever-changing field of public service as you'll explore the latest citizen participation practices This understanding will help you analyse the new forms of deliberative, collaborative, and participatory decision-making that are evolving globally
- Explore how these platforms could be used as a force for good and the techniques you can apply to harness social media
- Delving into social listening, you'll learn how to monitor the views of citizens and how to extract valuable insights from this
- Explore the presence of public servants of social media, and the opportunity of a 'digital frontline'
- Some social media strategies have been highly effective at disseminating information or fostering a sense of community, but others have been less so
Transforming Citizen Participation at FutureLearn Curriculum
Transforming Citizen Participation
at FutureLearn
Can social media be a force for good?
Welcome to Transforming Citizen Participation
Welcome to Week 1
Harnessing social media
Citizen Power
Week 1 Summary
Is anybody there?
Welcome to Week 2
#sociallistening
Frontline delivery
Improved relationships?
Week 2 Summary
Push, pull or collaborate?
Welcome to Week 3
Real-world social media strategies
Maijer and ThaenÂ?s Strategy
Implementation
Week 3 Summary
Trust them to tweet?
Welcome to Week 4
Social media ownership
Case Study: Advocates for agents using social media
Social Media and Senior Leadership
Week 4 Summary
Wrapping up
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