User Management in Salesforce
- Offered byFutureLearn
User Management in Salesforce at FutureLearn Overview
User Management in Salesforce
at FutureLearn
Duration | 4 weeks |
Total fee | ₹1,114 |
Mode of learning | Online |
Credential | Certificate |
User Management in Salesforce at FutureLearn Highlights
User Management in Salesforce
at FutureLearn
- Earn a certificate upon completion
User Management in Salesforce at FutureLearn Course details
User Management in Salesforce
at FutureLearn
Skills you will learn
More about this course
- On this four-week course, you’ll gain the skills to successfully manage your users in Salesforce
- You’ll explore a range of topics including basic user setup and management, user roles, security settings, data access, licences and pricing, and user collaboration
- On the course, you’ll go through tangible steps that you can implement in your business to better improve, or set up from scratch, your users in Salesforce
- By the end, you’ll have the knowledge and skills to manage users, identify and solve common user issues, and empower users to make the most of Salesforce
User Management in Salesforce at FutureLearn Curriculum
User Management in Salesforce
at FutureLearn
The Basics
Welcome to the Course! (60min)
What are Users in Salesforce? (60min)
Logins and Passwords (30min)
User Security
Licences in Salesforce (45min)
Understanding Profiles (60min)
What are Permission Sets? (60min)
User Collaboration
Roles and Hierarchies (30min)
Using Groups (30min)
Opportunity and Account Teams (45min)
Empowering the User
What The User Can Control (30min)
Syncing Emails (60min)
Common Issues and their Solutions (35min)
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