Online Communication Skills for Interface Staff and Frontline Managers

Offered bySkillSir
Private Institute

Online Communication Skills for Interface Staff and Frontline Managers
at
SkillSir
Overview

Entertain, explain, convince or educate or have any other purpose behind the particular communication task we are engaged in

Duration	6 hours
Total fee	₹3,000
Mode of learning	Online
Credential	Certificate

Online Communication Skills for Interface Staff and Frontline Managers
at
SkillSir
Course details

Who should do this course?

For Graduate Students, First Level Managers, Supervisors

What are the course deliverables?

What is Communication?
Inter-personal and Intra-personal Communication
Role of Sensory Receptors in Communication
Internal & External Stimuli
Impact of Non-Verbal Communication
Barriers to Effective Communication
Effective Listening
Various Presentation Modes
Preparing for a Speech

More about this course

In his routine work, a manager is required to communicate with different levels within the hierarchy -to individuals, to groups, to departments -and external customers, suppliers, banks and other professionals
Making a presentation to the internal public which includes senior managers is one of the most common requirements in today's corporate world
Participants will become aware of their communication styles and feel more confident in dealing with people and build better rapport

Online Communication Skills for Interface Staff and Frontline Managers
at
SkillSir
Faculty details

Mr. Jacob Mathews, Corporate Trainer & Life Coach Academy of Human Potentials

Mr. Mathews has more than three decades of experience in Public Relations and HRD, mostly with ISRO and later on with IFFCO. He has trained about 25,000 participants including young professionals and students, from over 350 companies and academic institutions, in India and abroad. He was also a Visiting Faculty with Indian Institute of Management, Ahmedabad for quite a few of their MDP Programmes and has conducted programmes for students as well as for various educational institutes.