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Business Intelligence with Microsoft Dynamics CRM 2013 

  • Offered bySkillsoft

Business Intelligence with Microsoft Dynamics CRM 2013
 at 
Skillsoft 
Overview

Duration

1 hour

Total fee

4,327

Mode of learning

Online

Difficulty level

Intermediate

Credential

Certificate

Business Intelligence with Microsoft Dynamics CRM 2013
 at 
Skillsoft 
Highlights

  • Content provided by world's number 1 training company
  • 400mn+ users,Aligned with ASQ,PMI,ITIL,IIBA,Prince2, Microsoft,Cisco,Oracle etc
Details Icon

Business Intelligence with Microsoft Dynamics CRM 2013
 at 
Skillsoft 
Course details

Who should do this course?
  • Users who want to become familiar with completing basic tasks within Microsoft Dynamics CRM for marketing and sales
What are the course deliverables?
  • Unlimited Access to Online Content for six months
  • Course Completion certificate - Recognized across the world
  • Content provided by world's number 1 training company
  • Career boost for students and professionals
More about this course
  • In Microsoft Dynamics CRM 2013, you can use marketing campaigns to introduce new products or services, or to simply create some buzz to get people talking about your products or services. In this course, you'll learn how to use these features in Microsoft Dynamics CRM 2013 and enable your business to improve sales, marketing, and service for customers. You?ll begin by learning how to modify and publish forms, how to work with the business process workflow's, how to manage data using contacts, and how to implement marketing campaigns. You will also learn how to run reports using the Reporting Wizard.

Business Intelligence with Microsoft Dynamics CRM 2013
 at 
Skillsoft 
Curriculum

Start the course

Describe the application in dynamics crm 2013

Describe the minor additions to the quick commands

Describe the process-oriented workflow form

Manage dashboards

Work with dashboard presentations

Modify and publish forms

Modify the field properties of a form

Modify the business process workflow

Use the new case resolution process to resolve cases

Enable and use bing maps from within dynamics crm 2013

Work with marketing campaigns to introduce or popularize products

Work with marketing lists for a marketing campaign

Work with marketing lists to create a mail merge document

Import a contact list

Create a report and run it using the report wizard

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Business Intelligence with Microsoft Dynamics CRM 2013
 at 
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