Certified Multichannel Retail Professional
- Offered byVSkills
Certified Multichannel Retail Professional at VSkills Overview
Duration | 30 hours |
Total fee | ₹3,499 |
Mode of learning | Online |
Official Website | Go to Website  |
Credential | Certificate |
Certified Multichannel Retail Professional at VSkills Highlights
- Earn a certificate of completion from Vskills
- Get lifelong e-learning access
- Life time job support
Certified Multichannel Retail Professional at VSkills Course details
For Professional who are working in retail industry
For Professional working in e-commerce industry
For Young graduates wanting to take out their career
Vskills certification in multichannel retail introduces candidates to various aspects of one of the largest business of the world
Topics covered include retail functions, retail mix, store designing, space planning, fixture management, shelf space management, supply chain management price management and e-retail platform
Professional working in organized retail environment have very limited exposure to brick and mortar form of retail and e-Commerce retail
Certified Multichannel Retail Professional at VSkills Curriculum
Overview of Multichannel Retail
What is Multichannel Retail?
History of Multichannel Retail
Benefits of Multichannel Retail
Types of Multichannel Retail
Customer Journey in Multichannel Retail
Customer Expectations in Multichannel Retail
Challenges in Implementing Multichannel Retail
Future of Multichannel Retail
Customer Behavior and Expectations
Understanding Customer Behavior
Customer Journey Mapping
Personalization and Customization
Customer Engagement
Customer Experience
Customer Expectations
Returns and Refunds
Customer Feedback
Customer Privacy and Security
Channel Integration
Channel Integration Strategy
Inventory Management
Order Management
Customer Experience
Marketing and Promotions
Data Management
Technology Integration
Delivery and Shipping
Omnichannel Commerce
Overview of Omnichannel Commerce
Omnichannel Customer Journey
Omnichannel Strategy
Omnichannel Inventory Management
Omnichannel Order Management
Omnichannel Marketing and Promotions
Omnichannel Data Management
Omnichannel Technology Integration
Omnichannel Delivery and Shipping
Retail Store Management
Retail Store Basics
Store Layout And Design
Visual Merchandising
Inventory Management
Sales and Marketing
Store Operations
Loss Prevention
Technology In Retail
Retail Financial Management
Digital Marketing
Overview of Digital Marketing
Customer Behavior
Search Engine Optimization (SEO)
Pay-Per-Click Advertising (PPC)
Email Marketing
Social Media Marketing
Mobile Marketing
Content Marketing
Analytics And Reporting
Technology Integration
Mobile Commerce
Overview of Mobile Commerce
Customer Behavior
Mobile App Design
Mobile Payments
Location-Based Marketing
Mobile Optimization
Mobile Analytics
Mobile Security
Mobile Marketing
Technology Integration
Customer Data Management
Overview Of Customer Data Management
Customer Data Collection
Data Governance
Customer Data Warehousing
Customer Data Analysis
Customer Data Privacy
Customer Data Activation
Technology Integration
Data Ethics
Logistics and Fulfillment
Overview Of Logistics and Fulfillment
Order Management
Inventory Management
Warehouse Management
Delivery and Transportation
Return Management
Technology Integration
Customer Experience
Cost Management
Customer Service and Support
Overview Of Customer Service and Support
Customer Service Technology
Customer Service Training
Customer Service Metrics
Customer Service Processes
Customer Experience
Self-Service
Future Of Customer Service And Support
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