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University of California, Davis - Cross-Cultural Virtual Spaces and Teams 

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Cross-Cultural Virtual Spaces and Teams
 at 
Coursera 
Overview

Duration

11 hours

Start from

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Total fee

Free

Mode of learning

Online

Official Website

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Credential

Certificate

Cross-Cultural Virtual Spaces and Teams
 at 
Coursera 
Highlights

  • Earn a Certificate upon completion from University of California, Davis
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Cross-Cultural Virtual Spaces and Teams
 at 
Coursera 
Course details

More about this course
  • Airplanes gave us the ability to travel across oceans to visit international team members. But virtual spaces are now bringing us together in an instant
  • We'll discuss communication differences unique to text-driven spaces like email and instant message as well as the evolving world of video conferencing
  • We'll explore unique cultural challenges brought up by this "new office", such as the blending of private and public spaces, the "virtual water cooler" of informal virtual communication, and the "time zone dance" done by teams sharing virtual work done while one half is asleep

Cross-Cultural Virtual Spaces and Teams
 at 
Coursera 
Curriculum

Getting Started and How Virtual Spaces Change Communication

Course Introduction

Module Introduction

Listening As a Skill

Communication in Virtual Spaces

A Note From UC Davis

Professional Panelist: Anneli Adams

Professional Panelist: Manisha Gupta

Professional Panelist: Donald James

Professional Panelist: Maheedharan Thiagarajan

Professional Panelist: Pankaj Mehta

Professional Panelist: Renato Junqueira Santos Pereira

Professional Panelist: Karine Salanon

Professional Panelist: Yu-Chao (Justin) Wang

Non-Verbal Communication

Oral vs. Written Communication Practice Quiz (Ungraded)

Module 1 Quiz

How Culture Shows Up in Virtual Communication

Module Introduction

Culture in Virtual Workspaces

Videoconferences

Written

Module 2 Quiz

Cultural Challenges for Virtual Teams

Lesson 3.1 Module Introduction

Collectivism vs. Individualism

Issues With Time

Examples From Our Panelists

The Empathy Map

Resolving Conflict Activity

Module 3 Quiz

New Opportunities for Cross-Cultural Teams

Module Introduction

Virtual Spaces and Individuals

Virtual Spaces and Teams

Leading Virtual Teams

Course Summary

Module 4 Quiz

Cross-Cultural Virtual Spaces and Teams
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Cross-Cultural Virtual Spaces and Teams
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