University of California, Davis - Cross-Cultural Virtual Spaces and Teams
- Offered byCoursera
Cross-Cultural Virtual Spaces and Teams at Coursera Overview
Duration | 11 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course |
Credential | Certificate |
Cross-Cultural Virtual Spaces and Teams at Coursera Highlights
- Earn a Certificate upon completion from University of California, Davis
Cross-Cultural Virtual Spaces and Teams at Coursera Course details
- Airplanes gave us the ability to travel across oceans to visit international team members. But virtual spaces are now bringing us together in an instant
- We'll discuss communication differences unique to text-driven spaces like email and instant message as well as the evolving world of video conferencing
- We'll explore unique cultural challenges brought up by this "new office", such as the blending of private and public spaces, the "virtual water cooler" of informal virtual communication, and the "time zone dance" done by teams sharing virtual work done while one half is asleep
Cross-Cultural Virtual Spaces and Teams at Coursera Curriculum
Getting Started and How Virtual Spaces Change Communication
Course Introduction
Module Introduction
Listening As a Skill
Communication in Virtual Spaces
A Note From UC Davis
Professional Panelist: Anneli Adams
Professional Panelist: Manisha Gupta
Professional Panelist: Donald James
Professional Panelist: Maheedharan Thiagarajan
Professional Panelist: Pankaj Mehta
Professional Panelist: Renato Junqueira Santos Pereira
Professional Panelist: Karine Salanon
Professional Panelist: Yu-Chao (Justin) Wang
Non-Verbal Communication
Oral vs. Written Communication Practice Quiz (Ungraded)
Module 1 Quiz
How Culture Shows Up in Virtual Communication
Module Introduction
Culture in Virtual Workspaces
Videoconferences
Written
Module 2 Quiz
Cultural Challenges for Virtual Teams
Lesson 3.1 Module Introduction
Collectivism vs. Individualism
Issues With Time
Examples From Our Panelists
The Empathy Map
Resolving Conflict Activity
Module 3 Quiz
New Opportunities for Cross-Cultural Teams
Module Introduction
Virtual Spaces and Individuals
Virtual Spaces and Teams
Leading Virtual Teams
Course Summary
Module 4 Quiz