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Hospitality Digital Marketing 

  • Offered byeCornell

Hospitality Digital Marketing
 at 
eCornell 
Overview

Identify how your organization can best counter the challenges associated with marketing for services

Duration

2 months

Total fee

3.19 Lakh

Mode of learning

Online

Official Website

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Credential

Certificate

Hospitality Digital Marketing
 at 
eCornell 
Highlights

  • Earn Certificate after completion of course from Cornell Peter and Stephanie Nolan School of Hotel Administration
  • Program includes a year of free access to Symposium
  • Learn from 72 Professional Development Hours (7.2 CEUs)
  • Learn on your schedule without stepping out of your job
  • Real-World Projects
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Hospitality Digital Marketing
 at 
eCornell 
Course details

Who should do this course?

Marketers

Operations professionals

Revenue managers

Sales professionals

Property ownership groups

Hospitality executives

 

What are the course deliverables?

Develop a brand voice that will resonate with a target market

Use marketing communications to shape consumers’ brand beliefs

Examine the importance of a brand website as the centerpiece of the brand’s online channels

Identify ways to keep a brand website functional, engaging, and fresh

Explore search engine marketing, including how to bid on search keywords, which keywords to bid on, and how to make effective use of online display advertising

Examine ways to utilize online and traditional media to effectively build positive brand associations and drive sales and conversions

Develop a content marketing strategy, including drafting creative briefs and creating audience personas

 

More about this course

Marketing in the hospitality industry involves effectively communicating and differentiating your brand promise to target customers

This certificate program equips you with foundational hospitality marketing concepts and principles designed to help you better integrate your company’s brand communications across various media channels

You will also discover how to identify key performance indicators, interpret marketing data, and make data-driven decisions to align with business goals, preparing you to evaluate and execute an IMC campaign strategy for your organization

 

Hospitality Digital Marketing
 at 
eCornell 
Curriculum

Marketing the Hospitality Brands Through Digital Media

In this course, you will examine what integrated marketing communications is and how you can use it to communicate your brand's strategy and promise
You will also identify why an IMC plan should constantly evolve in the face of a shifting media landscape and dynamic business realities and market conditions
 

Implementing Brand Strategy Through Digital Media

In this course, you will examine how to identify the brand's target market and develop a brand voice that will resonate with them
You will also determine how to develop a creative strategy and marketing messages that will effectively shape the target audience's brand beliefs
 

In this course, you will explore ways to utilize online and traditional media to effectively communicate a brand's promise and voice, build positive associations with the brand, drive sales, and meet marketing goals

You will examine search engine optimization strategies and analyze the role content marketing plays in building the brand's online presence

 

Success Metrics for Hospitality Digital Marketing

In this course, you will make marketing and service enhancement decisions based on the interpretation and integration of digital media performance metrics

Through this analysis, you will evaluate the effectiveness of digital marketing activities using standard and new performance metrics

 

Marketing Symposium

The Marketing Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond

Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses

 

Hospitality Symposium

The Hospitality Symposium offers you a unique opportunity to engage in real-time conversations with peers and experts from the Cornell community and beyond

Using the context of your own experiences, you will take part in reflections and small-group discussions to build on the skills and knowledge you have gained from your courses

Faculty Icon

Hospitality Digital Marketing
 at 
eCornell 
Faculty details

Chris Anderson
Bill Carroll
Sheryl Kimes

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Hospitality Digital Marketing
 at 
eCornell 

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