Introduction to Operations Management
- Offered byCoursera
Introduction to Operations Management at Coursera Overview
Duration | 18 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Intermediate |
Official Website | Explore Free Course |
Credential | Certificate |
Introduction to Operations Management at Coursera Highlights
- Get Access to Course Videos & Readings & Practice Quizzes
- SKILLS YOU WILL GAIN: Process Management, Operations Management, Six Sigma & Inventory
- Earn shareable certificates on successful completion
- Offered By University of Pennsylvania
Introduction to Operations Management at Coursera Course details
- Shareable Certificates
- Course Videos & Readings
- Practice Quizzes
- Graded Assignments with Peer Feedback
- Graded Quizzes with Feedback
- Graded Programming Assignments
- Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.
Introduction to Operations Management at Coursera Curriculum
Introduction
Course Logistics
Four Dimensions of Operational Performance
Trade-offs and the Efficient Frontier
Process Analysis
Flow Rate, Inventory, and Flow Time
Finding the Bottleneck
Labor Cost and Labor Utilization
LittleÃ???'¢Ã????Ã????s Law
Inventory Turns
Make to Stock vs Make to Order / Reasons for Inventory
Dealing with Multiple Flow Units
Review of Process Analysis
Module 2 Practice Problem: Atlas Inc (video)
Module 2 Practice Problem: Multiple Flow Units (video)
Productivity
Intro to Productivity, Taylorism
The Seven Sources of Waste
Financial Value of Productivity
Key Performance Indicators and KPI Trees
Overall Equipment Effectiveness
Takt Time
Quartile Analysis
Productivity Ratios
Review of Productivity
Module 3 Practice Problem: Dr. Peters (video)
Module 3 Practice Problem: Assign Tasks to Workers (video)
Quality
Reasons for Defects
Quality and Flow
Six Sigma
Control Charts
Jidoka
Problem Solving
Toyota Production System
Module 4 Review
Module 4 Practice Problem: Assembly Tolerances (video)
Module 4 Practice Problem: Security Check (video)