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Introduction to Operations Management 

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Introduction to Operations Management
 at 
Coursera 
Overview

Duration

18 hours

Start from

Start Now

Total fee

Free

Mode of learning

Online

Difficulty level

Intermediate

Official Website

Explore Free Course External Link Icon

Credential

Certificate

Introduction to Operations Management
 at 
Coursera 
Highlights

  • Get Access to Course Videos & Readings & Practice Quizzes
  • SKILLS YOU WILL GAIN: Process Management, Operations Management, Six Sigma & Inventory
  • Earn shareable certificates on successful completion
  • Offered By University of Pennsylvania
Read more
Details Icon

Introduction to Operations Management
 at 
Coursera 
Course details

What are the course deliverables?
  • Shareable Certificates
  • Course Videos & Readings
  • Practice Quizzes
  • Graded Assignments with Peer Feedback
  • Graded Quizzes with Feedback
  • Graded Programming Assignments
More about this course
  • Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.

Introduction to Operations Management
 at 
Coursera 
Curriculum

Introduction

Course Logistics

Four Dimensions of Operational Performance

Trade-offs and the Efficient Frontier

Process Analysis

Flow Rate, Inventory, and Flow Time

Finding the Bottleneck

Labor Cost and Labor Utilization

LittleÃ???'¢Ã????Ã????s Law

Inventory Turns

Make to Stock vs Make to Order / Reasons for Inventory

Dealing with Multiple Flow Units

Review of Process Analysis

Module 2 Practice Problem: Atlas Inc (video)

Module 2 Practice Problem: Multiple Flow Units (video)

Productivity

Intro to Productivity, Taylorism

The Seven Sources of Waste

Financial Value of Productivity

Key Performance Indicators and KPI Trees

Overall Equipment Effectiveness

Takt Time

Quartile Analysis

Productivity Ratios

Review of Productivity

Module 3 Practice Problem: Dr. Peters (video)

Module 3 Practice Problem: Assign Tasks to Workers (video)

Quality

Reasons for Defects

Quality and Flow

Six Sigma

Control Charts

Jidoka

Problem Solving

Toyota Production System

Module 4 Review

Module 4 Practice Problem: Assembly Tolerances (video)

Module 4 Practice Problem: Security Check (video)

Introduction to Operations Management
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Introduction to Operations Management
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    Students Ratings & Reviews

    4.5/5
    Verified Icon2 Ratings
    S
    Sachin Batra
    Introduction to Operations Management
    Offered by Coursera
    5
    Learning Experience: Various toolsand their implementation
    Faculty: Instructors taught well Curriculum was relevant and comprehensive
    Course Support: Career support was helpful
    Reviewed on 5 Mar 2022Read More
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    R
    Rajeshwari
    Introduction to Operations Management
    Offered by Coursera
    4
    Other: I was learned how to operate the business and and how to solve the business problems in working area
    Reviewed on 9 Dec 2020Read More
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    Introduction to Operations Management
     at 
    Coursera 

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