University of North Texas - Management Foundations in the Hospitality Industry
- Offered byCoursera
Management Foundations in the Hospitality Industry at Coursera Overview
Duration | 7 hours |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Management Foundations in the Hospitality Industry at Coursera Highlights
- Earn a Certificate upon completion
Management Foundations in the Hospitality Industry at Coursera Course details
- This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations
- Understand how HR departments analyze resource allocation for jobs and the factors which influence job design
- Understand the importance of performance appraisals and how they can be used to guide professionals on promotion, termination, and liability avoidance
Management Foundations in the Hospitality Industry at Coursera Curriculum
Module 1: Introduction to HR, Job Analysis, and Design
Welcome to Management Foundations in the Hospitality Industry
HR, Job Analysis, and Design Introduction
Copyright Notice for MOOCs
Technical Requirements & Skills
Policies
Getting Help
Web Accessibility & Privacy
Course Introduction
Meet Your Instructor
Syllabus and Course Schedule
Introduction to HR, Job Analysis, and Design Overview
Introduction to HR, Job Analysis, and Design PowerPoint
Module 2: Planning, Recruiting, and Talent Selection
Planning & Recruiting Introduction
Planning & Recruiting Audio Lecture
Talent Selection Introduction
Talent Selection Audio Lecture
Planning & Recruiting Overview
Introduction to HR, Planning, Recruiting, and Talent Selection Quiz
Module 3: Orientation, Socialization, and Culture
Orientation, Socialization, and Culture Introduction
Orientation, Socialization, and Culture Audio Lecture
Orientation, Socialization, and Culture Overview
Orientation, Socialization, and Culture Quiz
Module 4: Training and Development
Training and Development Introduction
Training and Development Audio Lecture
Training and Development Overview
Final Comprehension Check
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