UMN - Managing Employee Performance 

1.1.1 Developing People (Course Introduction)

1.1.2 About Larry Bourgerie

1.1.3 Linking Performance Management to Financial Outcomes (ROI)

1.1.4 Culture and Performance Management - A Global Perspective

1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?

1.2.2 Purposes and Design Elements of Effective Performance Management

1.2.3 The Impact of Effective Performance Management Both Internally and Externally

1.3.1 Strategic Performance Management Model

1.3.2 Perils of Poorly Implemented Performance Management

1.3.3 Role of Training in Performance Management Strategy

1.3.4 Performance Management's Link to Strategy

Managing Employee Performance Overview

Performance Management Fundamentals

Strategy and Performance Management

Developing Performance Management Systems

2.1.1 Behavior and Results: Aren't They Both Performance?

2.1.2 "Calculating" Performance

2.1.3 The Importance of Defining Performance

2.2.1 Traits, Behaviors, Results - What Is Important?

2.2.2 Performance-Task Skills vs Transferable Skills

2.2.3 Characteristics of Effective Performance Objectives

2.2.4 Developing Performance Standards

2.3.1 Are There Options When I am Measuring Performance

2.3.2 Why Use the Comparative Methods Approach?

2.3.3 Why Use the Absolute Methods Approach?

2.3.4 Why Use the Results Methods Approach?

2.3.5 Combo Method: Menu vs. Buffet

Defining Performance

Measuring Performance and Developing Objectives

Measuring Results and Behavior

3.1.1 Benefits and Purposes of Performance Reviews

3.1.2 Steps in Conducting an Effective Review

3.1.3 Components of a Review Form

3.1.4 Timing and Frequency of Reviews

3.1.5 Developing an Individual Development Plan

3.2.1 Components of Effective Feedback

3.2.2 What is Multi Rater Feedback?

3.2.3 Pros and Cons of Multirater Feedback

3.2.4 Costs of not Giving Feedback

3.3.1 Identifying Types of General Rating Errors

3.3.2 Rating Errors and Practical Impact

3.3.3 Training to Minimize Manager Bias In the Rating Process

3.3.4 Best Practices to Minimize Legal Exposure

Performance Review TED Talk

NY Times Article on Giving Effective Feedback

Effective Reviews

Effective Feedback

Preventing Rater Bias

Tools for Effective Performance Management

4.1.1 Role of Culture in Performance Management

4.1.2 What is Culture?

4.1.3 Fundamentals of Civility -The 3 R's

4.2.1 What is a Culture of Incivility?

4.2.2 Impact of Culture Incivility (Individuals & Teams)

4.2.3 Hard and Soft Costs of Incivility on Organizations

4.2.4 Culture's Impact on Performance Management

4.3.1 Building on Your Values and Strengths

4.3.2 Creating and Reinforcing Performance Norms and Values

4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices

4.3.4."Walk the Talk": Model the Behavior Where You Are

Role of Culture in the Organization

The High Cost of Incivility

Creating and Maintaining a Performance Management Culture

Creating a Positive Performance Culture