UPenn - Managing Social and Human Capital
- Offered byCoursera
Managing Social and Human Capital at Coursera Overview
Duration | 9 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Difficulty level | Beginner |
Official Website | Explore Free Course |
Credential | Certificate |
Managing Social and Human Capital at Coursera Highlights
- 20% got a tangible career benefit from this course
- 11% got a pay increase or promotion
- Earn a certificate of achievement
- Offered by Wharton, University Of Pennsylvania
Managing Social and Human Capital at Coursera Course details
- By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.
- People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization?s architecture.
Managing Social and Human Capital at Coursera Curriculum
Week 1: Motivation and Reward
Professor Cappelli and Professor Useem Introductions
Course Overview
Introduction
Motivation
Motivation: The Agency Theory Example
Designing Incentive Systems
Hiring
Managing Performance
Week 2: Tasks, Jobs, and Systems of Work
Tasks vs. Jobs
How to Design Jobs
Drawbacks and Rethinking Job Design
Engineers and Psychologists: A Battle for Designing Jobs
Lessons from the Japanese and US Auto Industries
Systems of Work
Week 3: Making Good and Timely Management Decisions
Good and Timely Decisions
Making a Good and Timely Decision
US Examples
Fighting a Fire
After Action Review and Summary
Week 4: Designing and Changing the Organization's Architecture
Designing and Changing Architecture
Performance: Pay and Promotion
Organizational Design
David Pottruck and Charles Schwab Example
Managing People
Manager's Template for Human and Social Capital