Microsoft Dynamics CRM 2013: Getting Started

Offered bySkillsoft

Microsoft Dynamics CRM 2013: Getting Started
at
Skillsoft
Overview

Learn how to navigate the Dynamics CRM interface, manage customer data, automate business processes and utilize various CRM tools for improving business efficiency

Duration	1 hour
Total fee	₹6,014
Mode of learning	Online
Difficulty level	Intermediate
Official Website	Go to Website
Credential	Certificate
Future job roles	ERP Coordinator -IT HEAD

Microsoft Dynamics CRM 2013: Getting Started
at
Skillsoft
Highlights

Earn a certificate after completion of the course
Learn from industry best faculty

Microsoft Dynamics CRM 2013: Getting Started
at
Skillsoft
Course details

Skills you will learn

Microsoft Dynamics Sharepoint

Who should do this course?

Implementation consultants

Personnel seeking to attain competency in customizing and configuring Microsoft Dynamics CRM 2013

Individuals wanting to become certified in Microsoft Dynamics CRM 2013

What are the course deliverables?

Understand the different crm modules and their primary entities

Navigate the crm 2013 web client

Create and manage account and contact records

Understand and work with the different activity records: emails, tasks, appointments, faxes, letters

Use connections to represent the relationships between different records in the system

More about this course

This course introduces participants to the essential features and functionalities of Microsoft Dynamics CRM 2013, a powerful customer relationship management (CRM) platform

Participants will learn how to configure, customize, and effectively use the platform to manage customer relationships and business operations efficiently

It provides practical insights for both users and administrators looking to get started with Microsoft Dynamics CRM 2013