MICROSOFT DYNAMICS CRM 2013: GETTING STARTED

Offered bySkillsoft

MICROSOFT DYNAMICS CRM 2013: GETTING STARTED
at
Skillsoft
Overview

Essential Guide for Implementing Dynamics CRM 2013: Step-by-step Instructions for Effective Customer Relationship Management in Small to Medium Businesses

Duration	1 hour
Mode of learning	Online
Difficulty level	Intermediate
Official Website	Go to Website
Credential	Certificate
Future job roles	ERP Coordinator -IT HEAD

MICROSOFT DYNAMICS CRM 2013: GETTING STARTED
at
Skillsoft
Highlights

Earn a certification after the completion of the course
Learn from expert faculty

MICROSOFT DYNAMICS CRM 2013: GETTING STARTED
at
Skillsoft
Course details

Skills you will learn

Microsoft Dynamics Customer Relationship Relationship Management

Who should do this course?

Small to medium-sized businesses, sales teams, marketing professionals, and customer service representatives who are new to Dynamics CRM and seeking guidance on implementing and utilizing the platform effectively for managing customer relationships and improving business processes

What are the course deliverables?

Understand the different CRM modules and their primary entities
Navigate the CRM 2013 web client
Create and manage account and contact records
Understand and work with the different activity records: emails, tasks, appointments, faxes, letters
Use connections to represent the relationships between different records in the system

More about this course

Microsoft Dynamics CRM 2013: Getting Started" is an essential guide for beginners to harness the power of Dynamics CRM
It covers core functionalities, customization options, and implementation strategies, offering step-by-step instructions to set up and optimize CRM processes. Ideal for businesses seeking efficient customer relationship management solutions