Operational Excellence Foundations
4.3 /5- Offered byLinkedin Learning
Operational Excellence Foundations at Linkedin Learning Overview
Duration | 2 hours |
Total fee | ₹1,150 |
Mode of learning | Online |
Credential | Certificate |
Operational Excellence Foundations at Linkedin Learning Highlights
- Earn a sharable certificate
Operational Excellence Foundations at Linkedin Learning Course details
- Understand and apply operational excellence to improve organization's processes, products, and services for sustained competitive advantage
- The course explains lean principles and shows how to eliminate variation, operationalize the voice of the customer (VOC), error proof, and build in quality at the source
- The course covers methodologies such as Lean Six Sigma (DMAIC), Kaizen, Design for Six Sigma (DMADV), and value stream management (VSM), and shows how to choose the right one for application
Operational Excellence Foundations at Linkedin Learning Curriculum
Introduction
Welcome to Operational Excellence
What Is Operational Excellence?
What is operational excellence?
Key Concepts and Tools
Process stakeholders and SIPOC
Voice of the customer, CTQs, and metrics
Kano model and Its Implications
Variation
Quality at the source
Error-proofing or poka-yoke
Lean principles
Process mapping
FMEA: Failure modes and effects analysis
Process control and the control plan
Implementing Operational Excellence
Key roles in operational excellence
Alignment for operational excellence
Choose the right methodology
Process or value stream management
Lean event, Kaizen, or workout
Six Sigma DMAIC
DMADV: Design for Six Sigma
Implementation challenges
Audits to sustain operational excellence
Conclusion
Next steps
Other courses offered by Linkedin Learning
Student Forum
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