Quality Management for Operational Excellence
5.0 /5- Offered byLinkedin Learning
Quality Management for Operational Excellence at Linkedin Learning Overview
Duration | 3 hours |
Total fee | ₹1,150 |
Mode of learning | Online |
Difficulty level | Intermediate |
Credential | Certificate |
Quality Management for Operational Excellence at Linkedin Learning Highlights
- Earn a certificate of completion from LinkedIn Learning
Quality Management for Operational Excellence at Linkedin Learning Course details
- In this course, instructor Richard Chua shows you how to apply quality management tools and techniques for the design, control, and overall improvement of your organization’s products and service quality
- Discover the power of quality management principles to create operational excellence and gain competitive advantage
- Learn about how quality impacts revenue, costs, and profits, and ensure your outputs are free of deficiencies
- Explore the three universal processes of quality planning, control, and improvement as outlined by the Juran Trilogy
Quality Management for Operational Excellence at Linkedin Learning Curriculum
Introduction
Quality management: Essential for operational excellence
Basic Quality Concepts
Definition of quality
Quality and the bottom line
Variation impacts quality
Error-proofing and quality
Quality at the source
Cost of quality (COQ)
Quality planning, control, and improvement
Quality Planning
Voice of the Customer (VOC)
The Kano model
Quality Function Deployment (QFD)
QFD customer requirements flow down
Design for Six Sigma
Design FMEA
Reliability and quality
Availability and maintainability
Design for manufacturability
Quality Control
What is quality control?
Quality metrics
Measurement systems evaluation
Process capability
Process control
Statistical process control (SPC)
Process control vs. process capability
Inspections, testing, and audits
Quality Improvement
Project-by-project improvement
Root cause analysis
Six Sigma DMAIC
Supplier quality management
Quality management system (QMS)
Conclusion
Enable, empower, and encourage
Quality Management for Operational Excellence at Linkedin Learning Faculty details
Other courses offered by Linkedin Learning
Quality Management for Operational Excellence at Linkedin Learning Students Ratings & Reviews
2 Ratings- 4-52
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