Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps
- Offered byMicrosoft
Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps at Microsoft Overview
Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps
at Microsoft
Introduces learners to the customer engagement applications for Dynamics 365
Duration | 2 hours |
Total fee | Free |
Mode of learning | Online |
Schedule type | Self paced |
Difficulty level | Beginner |
Official Website | Explore Free Course  |
Credential | Certificate |
Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps at Microsoft Course details
Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps
at Microsoft
Skills you will learn
More about this course
- This learning path introduces learners to the capabilities shared across Dynamics 365 customer engagement apps
- You will learn about Microsoft Dataverse, get an overview of Dynamics 365 customer engagement apps, and learn about common capabilities
- You will be introduced to the individual apps, learn how to navigate through them and to locate and filter data
- Learners will be introduced to the common capabilities and activities across the customer engagement apps for Dynamics 365
Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps at Microsoft Curriculum
Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps
at Microsoft
Navigate the Dynamics 365 customer engagement apps
Introduction
Describe customer relationship management
Describe Microsoft Dataverse
Explore the Dynamics 365 customer engagement apps
Access the Dynamics 365 customer engagement apps
Locate and filter data
Knowledge check
Summary
Explore common Dynamics 365 activities and integration options
Introduction
Explore customers and activities
Exercise: Manage customers and activities
Explore Dynamics 365 reporting options
Describe integration technologies
Knowledge check
Summary
Other courses offered by Microsoft
View Other 1171 Courses
Examine the core capabilities of the Microsoft Dynamics 365 customer engagement apps
at Microsoft
Student Forum
Anything you would want to ask experts?
Degree ProgramsBachelors ProgramBTechExamine the core capabilities of the Microsoft Dynamics 365 customer engagement appsUseful Links
Know more about Microsoft
Know more about Programs
- Engineering
- Instrumentation Technology
- Food Technology
- Aeronautical Engineering
- What is Machine Learning
- Metallurgical Engineering
- MTech in Computer Science Engineering
- VLSI Design
- Petroleum Engineering
- Aerospace Engineering
- BTech in Biotechnology Engineering
- Pharmaceutical engineering
- Silk Technology
- Microelectronics
- Agriculture & Farm Engineering