Incident Management and Continuous Improvement
- Offered byCoursera
Incident Management and Continuous Improvement at Coursera Overview
Duration | 15 hours |
Start from | Start Now |
Total fee | Free |
Mode of learning | Online |
Official Website | Explore Free Course |
Credential | Certificate |
Incident Management and Continuous Improvement at Coursera Highlights
- Earn a certificate of completion
- Add to your LinkedIn profile
Incident Management and Continuous Improvement at Coursera Course details
- This course is designed for professionals and students in cybersecurity and remote work. It aims to equip participants with the knowledge and skills necessary for effectively securing remote teams and enhancing their resilience in the face of security incidents. The course covers key aspects such as developing remote work policies, understanding the infrastructure of remote teams, and creating incident response plans specific to remote work environments. It also emphasizes the importance of post-incident evaluation and the ability to analyze real-world case studies. Ultimately, the course's purpose is to empower participants to proactively manage security in remote teams, anticipate future security needs, and implement continuous improvement strategies for enhanced security and operational success in a dynamic digital landscape.
Incident Management and Continuous Improvement at Coursera Curriculum
Welcome and Module 1: Remote Work Policies
Welcome Video
Introduction to Remote Work Policies
Developing Remote Work Policies
Legal and Regulatory Considerations in Remote Work
Employee Engagement and Feedback in Policy Development
Communicating Remote Work Policies
Providing Remote Work Resources and Support
Monitoring and Measuring Remote Work Performance
Assembling a Multidisciplinary Team
Instructor Introduction
Course Syllabus
How to Make a Work From Home Policy
5 Steps to Take Your Company's Remote Work Ambitions from Policy to Practice
Lesson 1 Quiz: Developing Effective Work Policies
Lesson 2 Quiz: Remote Work Policies in Action
Module 1 Exam: Remote Work Policies
Remote Work Policies
Considerations for Remote Work Policies
Remote Work Policy Guidelines
Legal and Regulatory Factors
Components of Monitoring and Measuring
Assembling a Multidisciplinary Team
Module 2: Incident Reporting in Remote Security
Selecting a Compliance and Regulatory Framework
Components of an Incident Response Plan
Tools for Efficient Incident Management
Incident Response Roles and Responsibilities
Methods for Evaluating Incident Response Effectiveness
Refining the Incident Response Plan Post-Incident
Learning From Incidents: Continuous Improvement in Incident Management
Case Studies in Incident Management in Remote Teams
How Remote Working Impacts Security Incident Reporting
How to Build an Incident Response Plan, with Examples
Evaluating Security Incident Management Programs
A Guide to Incident Response Plans, Playbooks, and Policy
Lesson 1 Quiz: Creating a Remote-specific Incident Response Plan
Lesson 2 Quiz: Evaluating and Refining the Incident Response Plan
Module 2 Exam: Incident Reporting in Remote Security
Evaluating the Effectiveness of Incident Response Procedures
Key Components of an Incident Response Plan
Incident Management Tools
Methods for Evaluating Incident Response
Module 3: Continuous Improvement in Remote Team Security
The Importance of Continuous Improvement in Cybersecurity
A Scenario: Responding to a Zero-Day Threat
The Plan-Do-Check-Act Cycle
Managing Change in Security Practices
Analyzing Trends in Cybersecurity
Integration of New Tools and Services in Security Practices
Remote Team Security Evolution Roadmap
Remote Team Security Evolution Roadmap Case Study
Course Complete!
Key Performance Indicators for Security Governance
Continuous Improvement in Security Performance Management
Information Security Continuous Monitoring: The Promise and the Challenge
Lesson 1 Quiz: Strategies for Continuous Improvement in Security
Lesson 2 Quiz: Anticipating Future Security Needs and Creating a Roadmap
Module 3 Exam: Continuous Improvement in Remote Team Security
Trends in Cybersecurity
Components of a Security Roadmap
Plan-Do-Check-Act Cycle
Security Evolution Roadmap