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Incident Management and Continuous Improvement 

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Incident Management and Continuous Improvement
 at 
Coursera 
Overview

Duration

15 hours

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Total fee

Free

Mode of learning

Online

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Credential

Certificate

Incident Management and Continuous Improvement
 at 
Coursera 
Highlights

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Incident Management and Continuous Improvement
 at 
Coursera 
Course details

More about this course
  • This course is designed for professionals and students in cybersecurity and remote work. It aims to equip participants with the knowledge and skills necessary for effectively securing remote teams and enhancing their resilience in the face of security incidents. The course covers key aspects such as developing remote work policies, understanding the infrastructure of remote teams, and creating incident response plans specific to remote work environments. It also emphasizes the importance of post-incident evaluation and the ability to analyze real-world case studies. Ultimately, the course's purpose is to empower participants to proactively manage security in remote teams, anticipate future security needs, and implement continuous improvement strategies for enhanced security and operational success in a dynamic digital landscape.
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Incident Management and Continuous Improvement
 at 
Coursera 
Curriculum

Welcome and Module 1: Remote Work Policies

Welcome Video

Introduction to Remote Work Policies

Developing Remote Work Policies

Legal and Regulatory Considerations in Remote Work

Employee Engagement and Feedback in Policy Development

Communicating Remote Work Policies

Providing Remote Work Resources and Support

Monitoring and Measuring Remote Work Performance

Assembling a Multidisciplinary Team

Instructor Introduction

Course Syllabus

How to Make a Work From Home Policy

5 Steps to Take Your Company's Remote Work Ambitions from Policy to Practice

Lesson 1 Quiz: Developing Effective Work Policies

Lesson 2 Quiz: Remote Work Policies in Action

Module 1 Exam: Remote Work Policies

Remote Work Policies

Considerations for Remote Work Policies

Remote Work Policy Guidelines

Legal and Regulatory Factors

Components of Monitoring and Measuring

Assembling a Multidisciplinary Team

Module 2: Incident Reporting in Remote Security

Selecting a Compliance and Regulatory Framework

Components of an Incident Response Plan

Tools for Efficient Incident Management

Incident Response Roles and Responsibilities

Methods for Evaluating Incident Response Effectiveness

Refining the Incident Response Plan Post-Incident

Learning From Incidents: Continuous Improvement in Incident Management

Case Studies in Incident Management in Remote Teams

How Remote Working Impacts Security Incident Reporting

How to Build an Incident Response Plan, with Examples

Evaluating Security Incident Management Programs

A Guide to Incident Response Plans, Playbooks, and Policy

Lesson 1 Quiz: Creating a Remote-specific Incident Response Plan

Lesson 2 Quiz: Evaluating and Refining the Incident Response Plan

Module 2 Exam: Incident Reporting in Remote Security

Evaluating the Effectiveness of Incident Response Procedures

Key Components of an Incident Response Plan

Incident Management Tools

Methods for Evaluating Incident Response

Module 3: Continuous Improvement in Remote Team Security

The Importance of Continuous Improvement in Cybersecurity

A Scenario: Responding to a Zero-Day Threat

The Plan-Do-Check-Act Cycle

Managing Change in Security Practices

Analyzing Trends in Cybersecurity

Integration of New Tools and Services in Security Practices

Remote Team Security Evolution Roadmap

Remote Team Security Evolution Roadmap Case Study

Course Complete!

Key Performance Indicators for Security Governance

Continuous Improvement in Security Performance Management

Information Security Continuous Monitoring: The Promise and the Challenge

Lesson 1 Quiz: Strategies for Continuous Improvement in Security

Lesson 2 Quiz: Anticipating Future Security Needs and Creating a Roadmap

Module 3 Exam: Continuous Improvement in Remote Team Security

Trends in Cybersecurity

Components of a Security Roadmap

Plan-Do-Check-Act Cycle

Security Evolution Roadmap

Incident Management and Continuous Improvement
 at 
Coursera 
Admission Process

    Important Dates

    May 25, 2024
    Course Commencement Date

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    Incident Management and Continuous Improvement
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