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Learn the fundamentals of Microsoft Dynamics 365 Field Service 

  • Offered byMicrosoft

Learn the fundamentals of Microsoft Dynamics 365 Field Service
 at 
Microsoft 
Overview

Introduces learners to the scheduling capabilities of Dynamics 365 Field Service

Duration

2 hours

Total fee

Free

Mode of learning

Online

Schedule type

Self paced

Difficulty level

Beginner

Official Website

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Credential

Certificate

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Learn the fundamentals of Microsoft Dynamics 365 Field Service
 at 
Microsoft 
Course details

More about this course
  • This learning path introduces learners to Dynamics 365 Field Service
  • You will learn about core product capabilities and discuss the scheduling process and other tools that you can use to support your field service activities
  • This course introduces learners to Dynamics 365 Field Service, focusing on work orders and inspections
  • It also discusses asset management and Connected Field Service

Learn the fundamentals of Microsoft Dynamics 365 Field Service
 at 
Microsoft 
Curriculum

Explore Dynamics 365 Field Service

Introduction

Overview

Identify Dynamics 365 Field Service

Describe the work order lifecycle

Describe inspections

Knowledge check

Summary

Describe the scheduling process

Introduction

Describe scheduling

Define resources

Schedule qualified resources

Describe Resource Scheduling Optimization (RSO)

Describe the asset management capabilities of Dynamics 365 Field Service

Describe customer assets

Describe assets and Connected Field Service

Knowledge check

Summary

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Learn the fundamentals of Microsoft Dynamics 365 Field Service
 at 
Microsoft 

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