IIM Lucknow - IIM Lucknow - Chief Operations Officer Programme

Offered byEmeritus

IIM Lucknow - Chief Operations Officer Programme
at
Emeritus
Overview

Gain expertise in modern concepts such as engineering and IT/ digital operations management, digital transformation, change management

Duration	11 months
Total fee	₹4.00 Lakh
Mode of learning	Online
Credential	Certificate

IIM Lucknow - Chief Operations Officer Programme
at
Emeritus
Highlights

Earn a certificate of completion and alumni status from IIM Lucknow
Learn from IIM Lucknow faculty & industry experts
Five-day in-campus immersion at IIM Lucknow
Learn from world-class curriculum, real-world case studies & a group project

IIM Lucknow - Chief Operations Officer Programme
at
Emeritus
Course details

Skills you will learn

Strategic Planning Negotiation Business Strategy JIT Communication skills TQM Operations Capacity Management Operations management Change Management Business Analytics Inventory management Business Communication

Who should do this course?

For Senior professionals and Business Leaders
For New and evolving COO's looking to drive greater business efficiency

What are the course deliverables?

Build a contemporary understanding of both digital and engineering operations management
Enhance your leadership capabilities to drive value chain innovation and bottom-line results
Achieve beyond functional optimization to strengthen cross-disciplinary integration and collaboration
Transform operations into a business driver with strong financial and business analytics skills
Drive and sustain competitive advantage by accelerating the adoption of new-age technologies
Lead high-performing teams with a customer-centric approach to boost operational efficiency

More about this course

Businesses across geographies and industries realise the need to continuously adapt, evolve, and transform their operations to drive resilience for disruption and business growth
In this context, the role of the Chief Operating Officer (COO) has thus evolved into being a major strategic partner accountable for leading the operational transformation initiatives to achieve greater customer-centricity amidst accelerated changes in demand, technology, and data

IIM Lucknow - Chief Operations Officer Programme
at
Emeritus
Curriculum

Module 1: Operations Strategy for Business Excellence

Expanding role of COO beyond Optimizing for Efficiencies

Aligning Operations with Business Strategy

Executing cross-functional Strategic Initiatives

Tackle business challenges through effective operations strategies

Module 2: Engineering Operations Management

Agile Manufacturing and Managing the Supply

Managing Inventory, MRP, JIT, OPT and FMS

Cost Management of Inventory and Products

Strategic Capacity Planning and Scheduling

Layout and Process Choice

Integrated Supply Chain Design and Management

Managing Bottlenecks, Improvements through TQM BPR, and Maintenance

Module 3: IT/ Digital Operations Management

Evaluating Digital Business Models

Demand and Supply Management in Services

Enhancing Digital Capabilities and Utilizing Automation to Augment Revenue

Evolution of Supply Chain & Omnichain in the Digital World

Services Operations Infrastructure and Facility Planning

Process Excellence and Capacity Management

Improving Service Delivery Propositions

Module 4: Change Management

Aligning Organisational Goals and Processes amidst change

Spearheading the Organisational Change and Transformation

Crisis Management

Building Resilience to Change

Module 5: Financial Analysis and Planning

Understanding Financial Reports

Evaluating and Using Financial Indicators

Importance of Efficient Budgeting

Long Term Strategic Financial Planning

Strategic Planning during Corporate Re-Structuring

Module 6: Business Communication and Leadership

Effective Operations Function Leader

Cross-Functional Collaboration and Integration

Business Communication and Negotiation

Value-driven Stakeholder Management

Module 7: Digital Transformation

Transforming Operations using AI and Machine Learning

Capitalising on Opportunities Created by Disruptive Technologies

Executing Digitalisation Strategy Embeded with IoT and Industry 4.0

Overcome Operational Challenges in the Digital World

Accelerating Adoption to enable Strategic Advantage

Module 8: Design Thinking for Operational Innovation

Design Thinking Principles for Value Chain Innovation

Designing Value-centered Lean Operations

Creative Problem Solving to Achieve Scale and Build Efficiencies

Sustainable Operations Management

IIM Lucknow - Chief Operations Officer Programme
at
Emeritus
Faculty details

Dr Himanshu Rathore, Assistant Professor

Dr Himanshu Rathore works in the domain of combinatorial optimization, metaheuristics, sustainability, innovations, mechanism design, revenue management, game theory, and networks. His work examines the economic viability and implications of an environmentally efficient and socially sustainable aviation sector.

Dr Suresh K Jakhar, Associate Professor

Dr Suresh K Jakhar is currently holding the responsibility of Chairman, OM Area. At IIM Lucknow, he is teaching programmes such as Revenue Management and Dynamic Pricing, Game Theory and Mechanism Design, and Supply Chain Management. He has completed his M.Tech from IIT Delhi and PhD from IIT Roorkee.