More perks required

Rahat Bano interviews DK Behera, general secretary, Air Traffic Controllers’ Guild (India) and joint GM (ATC), Airports Authority of India (headquarters), Delhi

What health hazards are associated with this profession?

You are always working with electronic equipment. Your eyes are glued to the computer monitor or the radar screen. Focusing on the radar screen affects the eyes. Hearing ability deteriorates fast. You take meals at irregular hours.

What’s assessed in the voice test?

The candidate should not stammer. S/he should have clarity of voice and expression. Knowledge of English should be of level 4 as defined by Montreal-based International Civil Aviation Organization.

What happens if, after one of the mandatory medical tests, an air traffic control officer’s (ATCO’s) reports are negative?

He is grounded and given a suitable posting, as per availability. (ATCOs have to periodically undergo medical tests).

Which are the most common ailments that lead to grounding?

Mostly hearing and heart problems. The work causes so much stress and strain that whenever employees get an opportunity outside, they jump ship. The attrition rate among ATCOs is as high as 29 per cent. The job is so strenuous that people even join as junior telecom officers (in public sector telecom companies). Unless they (government) give commensurate perks, the scenario will not improve.

Traits of a successful ATCO?

Presence of mind, logical thinking, English language skills and the ability to concentrate for hours at a stretch. Also, independent decision-making skills — there’s nobody to guide you there. The saying ‘to err is human’ is not applicable here.

Even after landing, unless the aircraft has slowed down, there’s apprehension in the minds of the ATCO in charge — anything can happen. The plane can veer off the runway. People say air traffic control is a monotonous job. In fact, it’s a dynamic job. That’s why the stress and strain.

Author: HT Horizons

Date: 6th Jan., 2010

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