What is Ground Services?: Course Fees 2025, Subjects, Top Colleges, Admissions

Parul ThapaAssistant Manager
The Ground Services course is designed for candidates who aspire to work in airport operations, customer service, and airline management. The admission to the Ground Services courses is majorly based on Class 12 scores, however, some colleges also accept CUET, TANCET and UGAT scores. Popular Ground Services colleges include Aptech Aviation Academy, Skywings Academy of Aviation and Tourism, GMR Aviation Academy (Hyderabad), IGIA, etc. The average Ground Services course fees range between INR 53,570 and INR 10.61 Lakh.
On graduating with the Ground Services courses, candidates can opt for Ground Services jobs such as Ground Staff Executives, Baggage Handling Supervisors, Cargo Operations Executives, Customer Service Agents, etc. The average salary that a Ground Services course graduate can earn can get up to INR 2.9 LPA.
Ground Services Course Details
The Ground Services courses, or Airport Ground Services courses, are offered at the UG, PG, Diploma and Certificate levels.
Candidates can, further, check other essential key points of the Airport Ground Services course in the table below.
Particulars |
Details |
---|---|
Ground Services Course Level |
UG, PG, Diploma and Certificate |
Ground Services Course Duration |
6 months - 3 years |
Ground Services Course Fees |
INR 53,570 - INR 10.61 Lakh |
Ground Services Admission Criteria |
Merit-Based/Entrance-Based |
Ground Services Eligibility Criteria |
Class 12 in any stream |
Ground Services Entrance Exam |
CUET, TANCET and UGAT |
Ground Services Popular Colleges |
Aptech Aviation Academy, Skywings Academy of Aviation and Tourism, GMR Aviation Academy (Hyderabad), IGIA, etc. |
Ground Services Jobs |
Ground Staff Executives, Baggage Handling Supervisors, Cargo Operations Executives, Customer Service Agents, etc. |
Ground Services Salary |
INR 2.9 LPA |
Ground Services Top Recruiters |
Air India, IndiGo, SpiceJet, Vistara, Indian Airlines, etc. |
Information source: Multiple external sites, hence may vary
Ground Services course and Cabin Crew professionals play essential roles in the aviation industry, but their responsibilities and work environments differ significantly. Ground Services course graduates work at airports, managing tasks like check-in, baggage handling, security checks, and passenger assistance on the ground. Ground Services course graduates' primary focus is on ensuring smooth airport operations and providing customer service before and after flights.
In contrast, Cabin Crew work onboard aircraft, ensuring passenger safety, providing in-flight services, and handling emergencies during the flight.
While Ground Services course graduates handle pre- and post-flight operations, Cabin Crew are responsible for passenger care during the journey.
Candidates can follow the below-given steps to join the Ground Services:
Complete 10+2 (Class 12th) - Minimum qualification required to apply.
Pursue a Diploma or Certification Course in Aviation, Airport Management, or Customer Service (optional but beneficial).
Apply to Airlines or Ground Handling Companies - Visit official airline websites or job portals for openings.
Interviews and Selection Processes - Airlines conduct interviews to assess communication skills and suitability.
Background Checks and Medical Tests - mandatory for safety and security reasons.
Undergo Training – Selected candidates undergo job-specific training provided by the employer.
Start Your Career – Join as a Ground Staff and gain experience to grow in the field.
- Ground Services Course Eligibility Criteria
- Ground Services Admission 2025
- Ground Services Entrance Exams 2025
- Ground Services Course Syllabus
- Best Ground Services Colleges
- Popular Private Ground Services Colleges in India
- Best Ground Services Career Scope: Jobs, Salary and Top Recruiters
- Ground Services FAQs
- Popular Ground Services UG Courses
- Popular Ground Services PG Courses
- Popular Ground Services Specializations
Ground Services Course Eligibility Criteria
The key eligibility criteria for admission into the Ground Services course:
- Pass Class 12 in any stream
- Have an aggregate score of 50%.
- Be 17 years old.
Information source: Multiple external sites, hence may vary
Unlike Cabin Crew roles, there is no strict height requirement for Ground Services positions. However, some roles, such as baggage handling or security checks, may require candidates to have a certain level of physical fitness to lift luggage or perform security duties efficiently.
The focus for Ground Services is more on communication skills, customer service abilities, and problem-solving skills rather than physical attributes like height.
Ground Services Admission 2025
General outline of the Ground Services admission process in India:
- Pass Class 12 with PCM
- Submit online applications to AME institutes.
- Shortlisting based on academic performance in 12th grade (PCM).
- Some institutes conduct their entrance exams.
- Submit required documents such as mark sheets and ID proofs.
- Attend counselling sessions if applicable.
- Pay the fee and verify the documents, plus fulfill other formalities
- Start of academic sessions.
Information source: Multiple external sites, hence may vary
Yes, candidates can study Ground Services courses at the Diploma level in some colleges. Such colleges are given in the table below:
Ground Services Colleges | Ground Services Fees |
---|---|
1.51 Lakh | |
1 Lakh | |
50,000 | |
1.45 Lacs - 1.65 Lakh | |
51,700 - 1.47 Lakh | |
1.4 Lakh | |
24,700 | |
55,000 - 75,000 | |
51,700 - 1.47 Lakh |
Yes, candidates can study Ground Services courses at the Certificate level in some colleges. Such colleges are given in the table below:
Ground Services Colleges | Ground Services Fees |
---|---|
53,570 - 1.08 Lakh | |
59,000 - 1.53 Lakh | |
69,970 | |
1 Lacs - 1.53 Lakh | |
95,000 - 1.5 Lakh | |
50,000 | |
69,000 | |
35,000 - 65,000 | |
69,000 |
Yes, candidates can study Ground Services courses after the 10th in Sai Management Study Point.
Course Name: Diploma in Airport Ground Services and Air Ticketing
Exams Accepted: CBSE 10th
Total Fees: 10,000
Eligibility: passed 10th/Matriculation from recognised board
Ground Services Entrance Exams 2025
The admission to the Ground Services courses is majorly based on Class 12 scores, however, some colleges also accept CUET, TANCET and UGAT scores.
Candidates can check the table below to see the exam details.
Exam Names | Exam Dates | Exam Schedule |
---|---|---|
CUET 2025 | May '25 | CUET Exam Date 2025 |
UGAT 2025 | 14 Jun '25 | UGAT Exam Date 2025 |
TANCET 2025 | Mar '25 | TANCT Exam Date 2025 |
Note: This information is sourced from the official website and may vary.
Apr '25 | SSAT 2025 - Last Date to Apply (with late fee) TENTATIVE |
Feb '25 | SSAT 2025 - Last Date to Apply TENTATIVE |
1 Jul ' 25 - 15 Oct ' 25 | CUCET 2025 Phase 2 Application Form |
1 Jul ' 25 - 16 Oct ' 25 | CUCET 2025 Phase 2 Exam Date |
Dates schedule | To be announced |
Candidates can check the colleges that accept CUET scores for Ground Services courses in India in the table given below:
Ground Services Colleges | Ground Services Fees |
---|---|
10.61 Lakh | |
10.61 Lakh |
Candidates can check the colleges that accept UGAT scores for Ground Services courses in India in the table given below:
Ground Services Colleges | Ground Services Fees |
---|---|
UPES, Delhi | 10.61 Lakh |
UPES, Dehradun | 10.61 Lakh |
Candidates can apply for Ground Services courses in Remo International College of Aviation (Guindy) through TANCET scores.
Course name: MBA in Airline and Airport Management
Course Fees: INR 2 Lakh
Eligibility: 50% in graduation
Type of university: Private
Mode of Course: Full-time
Ground Services Course Syllabus
The Ground Services Course covers both theoretical and practical training to prepare candidates for various roles in airport operations. The Ground Services course covers key areas such as passenger handling, baggage management, cargo operations, security procedures, and customer service.
Candidates can check the semester-wise Ground Services Course Syllabus in the table below:
Ground Services Course Syllabus Semester 1 |
|
---|---|
Introduction to Aviation Industry |
Airport and Airline Operations |
Aviation Terminology and Codes |
Customer Service in Aviation |
Ground Services Course Syllabus Semester 2 |
|
Passenger Handling Procedures |
Check-in, Boarding, and Baggage Services |
Ramp Handling and Aircraft Servicing |
Cargo and Freight Handling |
Ground Services Course Syllabus Semester 3 |
|
Aviation Law and Regulations |
Documentation and Ticketing Procedures |
Crisis Management and Conflict Resolution |
Airport Safety Equipment Handling |
Ground Services Course Syllabus Semester 4 |
|
Ground Handling Services Management |
Aviation Security Guidelines (BCAS/ICAO) |
In-flight and Ground Communication |
Airline Customer Relationship Management |
Relevant Links for Ground Services courses:
Yes, candidates can study Ground Services courses at the PG level in some colleges. Such colleges are given in the table below:
Ground Services Colleges | Ground Services Fees |
---|---|
Agragami Engineering Science and Technology Innovation University | 80,000 |
2 Lakh | |
16.51 Lakh | |
1 Lakh |
Best Ground Services Colleges
The best Ground Services colleges in India focus on ground handling operations, airport management, customer service, and safety protocols.
Candidates can check the list of the best government and private Ground Services colleges in the tables below:
Best Government Ground Services Colleges
The best government Ground Services colleges offer specialized training in airport operations, ground handling, and customer service.
Candidates can check the list of the best government Ground Services colleges in the table below:
Ground Services Colleges |
Ground Services Course Fees |
---|---|
24,700 |
Information source: Multiple external sites, hence may vary
Best Private Ground Services Colleges
Some of the best private colleges for Ground Services in Aviation in India are renowned for their comprehensive programs in ground services, cabin crew management, and customer care. These institutes offer strong placement support and connections with leading airlines and airports.
Candidates can check the list of the best government Ground Services colleges in the table below:
Ground Services Colleges |
Ground Services Course Fees |
---|---|
53,570 - 1.08 Lakh |
|
1.51 Lakh - 3.14 Lakh |
|
59,000 - 1.53 Lakh |
|
69,970 |
|
1 Lakh - 1.53 Lakh |
|
1 Lakh |
|
10.61 Lakh |
|
95,000 - 1.5 Lakh |
|
Bharatiya Engineering Science and Technology Innovation University |
80,000 - 90,000 |
Information source: Multiple external sites, hence may vary
Yes, candidates can study Ground Services courses at the part-time level in some colleges. Such colleges are given in the table below:
Ground Services Colleges | Ground Services Fees |
---|---|
59,000 - 1.53 Lakh | |
1 Lacs - 1.53 Lakh | |
1 Lakh | |
50,000 | |
35,000 - 65,000 | |
45,00 | |
45,000 | |
35,000 - 50,000 | |
90,000 |
The best Ground Services colleges in Delhi are given below:
Ground Services Colleges | Ground Services Fees |
---|---|
53,570 - 1.08 Lakh | |
69,970 | |
1 Lacs - 1.53 Lakh | |
10.61 Lakh | |
35,000 - 65,000 | |
24,700 | |
50,000 | |
1.84 Lakh |
The best Ground Services colleges in Mumbai are given below:
Ground Services Colleges | Ground Services Fees |
---|---|
53,570 - 1.08 Lakh | |
1 Lakh | |
95,000 - 1.5 Lakh | |
50,000 | |
55,000 - 1.75 Lakh | |
45,000 | |
86,490 - 1.45 Lakh | |
50,000 |
Popular Private Ground Services Colleges in India
Best Ground Services Career Scope: Jobs, Salary and Top Recruiters
Some of the top recruiters in the Ground Services in India include major airlines, airport ground handling companies, and logistics firms. These organizations provide a wide array of roles, from frontline customer service positions to more technical roles in aircraft maintenance and operations, making them key players in the recruitment of ground services professionals.
Ground Services Jobs in India
Ground Services jobs in India that you can opt for:
Ground Services Jobs |
Average Salary |
---|---|
Ground Staff Executive (Airport Handling Agent) |
3.3 LPA |
Baggage Handling Supervisor |
4.2 LPA |
Cargo Operations Executive |
3.3 LPA |
Customer Service Agent (CSA) |
2.2 LPA |
Security Officer (Aviation Security) |
3.4 LPA |
Information source: Multiple external sites, hence may vary
Ground Services Top Recruiters
Candidates can check the table below to see a list of the Ground Services top recruiters in India:
Ground Services Top Recruiters |
|
---|---|
IndiGo |
GoAir |
Qatar Airways |
Vistara |
Air India |
AirAsia India |
Emirates Airlines |
Jet Airways |
Lufthansa |
Virgin Atlantic |
Information source: Multiple external sites, hence may vary
Ground Service course graduates typically work in various roles within the aviation industry, focusing on the management of ground operations at airports. Ground Service course graduates' responsibilities can include coordinating aircraft movements on the ground, handling baggage, cargo, and passengers, as well as ensuring smooth check-in and boarding processes. Ground Service course graduates may also be involved in managing airport security, conducting maintenance checks on ground equipment, and providing customer service to passengers.
Additionally, Ground Services course professionals ensure compliance with safety regulations and are trained to handle emergencies. They work with airlines, airport authorities, ground handling companies, and other related organizations.
The salary of Ground Services courses in the aviation industry varies based on factors such as job role, experience, employer, and location.
On average, entry-level Ground Services course graduates can earn between INR 18,000 to INR 25,000 per month. With experience and promotions, the salary can increase from INR 35,000 to INR 50,000 per month or more, especially for supervisory or managerial positions.
Ground Services roles are not typically government jobs, as most positions are offered by private airlines, airport management companies, and ground handling agencies. However, government-run airports, such as those managed by the Airports Authority of India (AAI), may hire Ground Services course graduates for various operational roles. These government positions are less common and usually require candidates to clear specific recruitment exams.
In contrast, the majority of Ground Services jobs are in the private sector, where hiring is done directly by airlines and airport service providers.
In general, Cabin Crew members earn more than Ground Staff professionals, primarily due to the nature of their job and additional allowances. Cabin Crew salaries typically include base pay, flying allowances, layover allowances, and travel perks, which can significantly increase their monthly earnings.
On average, Cabin Crew members earn INR 40,000 to INR 75,000 per month, depending on their airline and experience. In comparison, Ground Staff professionals usually earn INR 18,000 to INR 35,000 per month at the entry-level, with potential salary growth over time. However, Ground Staff roles are more stable and do not involve frequent travel, making them suitable for those who prefer a fixed work location.
Ground Services FAQs
Candidates can refer below for Ground Services FAQs.
Yes, Ground Services professionals are required to wear uniforms provided by their employers, such as airlines, airport authorities, or ground handling companies. The uniform represents the brand and helps passengers easily identify staff members at the airport.
These uniforms are usually formal and designed to maintain a professional appearance, ensuring that Ground Staff look approachable and well-groomed. The dress code is often accompanied by grooming standards, including neat hairstyles, polished shoes, and minimal accessories. Wearing a uniform also promotes discipline, unity, and a sense of responsibility among Ground Staff professionals.
Popular Ground Services UG Courses
UG Courses
- UG Diploma
85 Colleges
- BBA
7 Colleges
- B.Voc
2 Colleges
- B.Com
1 College
- B.E. / B.Tech
1 College
Popular Ground Services PG Courses
PG Courses
- MBA/PGDM
9 Colleges
- PG Diploma
9 Colleges
Popular Ground Services Specializations
Popular Specializations
- Ground Staff
57 Colleges
- Terminal Operations & Management
27 Colleges
- Flight Operations
11 Colleges
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Yes, candidates can pursue Ground Services courses online. They can check such courses given in the table below:
Ground Services Online Courses
Offered by
Course Fees
Customer Service Associate
GMR Aviation Academy
59,000
Airport in Airport Operations
GMR Aviation Academy
1 Lakh
DGCA CPL ground training
Speed Jet Aviation
1.5 Lakh
Airport Ground Handling Staff
Thakur Institute of Aviation
50,000
Certificate in Airport Operations
GMR Aviation Academy
1 Lakh