What is Ground Services?: Course Fees 2025, Subjects, Top Colleges, Admissions

Updated on Jan 10, 2025 08:47 IST
Parul Thapa

Parul ThapaAssistant Manager

The Ground Services course is designed for candidates who aspire to work in airport operations, customer service, and airline management. The admission to the Ground Services courses is majorly based on Class 12 scores, however, some colleges also accept CUET, TANCET and UGAT scores. Popular Ground Services colleges include Aptech Aviation Academy, Skywings Academy of Aviation and Tourism, GMR Aviation Academy (Hyderabad), IGIA, etc. The average Ground Services course fees range between INR 53,570 and INR 10.61 Lakh.

On graduating with the Ground Services courses, candidates can opt for Ground Services jobs such as Ground Staff Executives, Baggage Handling Supervisors, Cargo Operations Executives, Customer Service Agents, etc. The average salary that a Ground Services course graduate can earn can get up to INR 2.9 LPA.

Ground Services Course Details

The Ground Services courses, or Airport Ground Services courses, are offered at the UG, PG, Diploma and Certificate levels. 

Candidates can, further, check other essential key points of the Airport Ground Services course in the table below.

Particulars

Details

Ground Services Course Level

UG, PG, Diploma and Certificate

Ground Services Course Duration

6 months - 3 years

Ground Services Course Fees

INR 53,570 - INR 10.61 Lakh

Ground Services Admission Criteria

Merit-Based/Entrance-Based

Ground Services Eligibility Criteria

Class 12 in any stream

Ground Services Entrance Exam

CUET, TANCET and UGAT

Ground Services Popular Colleges

Aptech Aviation Academy, Skywings Academy of Aviation and Tourism, GMR Aviation Academy (Hyderabad), IGIA, etc. 

Ground Services Jobs

Ground Staff Executives, Baggage Handling Supervisors, Cargo Operations Executives, Customer Service Agents, etc. 

Ground Services Salary

INR 2.9 LPA

Ground Services Top Recruiters

Air India, IndiGo, SpiceJet, Vistara, Indian Airlines, etc. 

Information source: Multiple external sites, hence may vary

Q:   Can I apply for Ground Services courses online?
A:

Yes, candidates can pursue Ground Services courses online. They can check such courses given in the table below:

Ground Services Online Courses

Offered by

Course Fees

Customer Service Associate 

GMR Aviation Academy

59,000

Airport in Airport Operations 

GMR Aviation Academy

1 Lakh

DGCA CPL ground training 

Speed Jet Aviation

1.5 Lakh

Airport Ground Handling Staff 

Thakur Institute of Aviation

50,000

Certificate in Airport Operations 

GMR Aviation Academy

1 Lakh

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Q:   How are Ground Services course professionals different from Cabin Crew?
A:

Ground Services course and Cabin Crew professionals play essential roles in the aviation industry, but their responsibilities and work environments differ significantly. Ground Services course graduates work at airports, managing tasks like check-in, baggage handling, security checks, and passenger assistance on the ground. Ground Services course graduates' primary focus is on ensuring smooth airport operations and providing customer service before and after flights. 

In contrast, Cabin Crew work onboard aircraft, ensuring passenger safety, providing in-flight services, and handling emergencies during the flight. 

While Ground Services course graduates handle pre- and post-flight operations, Cabin Crew are responsible for passenger care during the journey. 

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Q:   How can I join the Ground Services at airport?
A:

Candidates can follow the below-given steps to join the Ground Services:

  • Complete 10+2 (Class 12th) - Minimum qualification required to apply.

  • Pursue a Diploma or Certification Course in Aviation, Airport Management, or Customer Service (optional but beneficial).

  • Apply to Airlines or Ground Handling Companies - Visit official airline websites or job portals for openings.

  • Interviews and Selection Processes - Airlines conduct interviews to assess communication skills and suitability.

  • Background Checks and Medical Tests - mandatory for safety and security reasons.

  • Undergo Training – Selected candidates undergo job-specific training provided by the employer.

  • Start Your Career – Join as a Ground Staff and gain experience to grow in the field.

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Table of content
  • Ground Services Course Eligibility Criteria
  • Ground Services Admission 2025
  • Ground Services Entrance Exams 2025
  • Ground Services Course Syllabus
  • Best Ground Services Colleges
  • Popular Private Ground Services Colleges in India
  • Best Ground Services Career Scope: Jobs, Salary and Top Recruiters
  • Ground Services FAQs
  • Popular Ground Services UG Courses
  • Popular Ground Services PG Courses
  • Popular Ground Services Specializations
View More

Ground Services Course Eligibility Criteria

The key eligibility criteria for admission into the Ground Services course:

  • Pass Class 12 in any stream
  • Have an aggregate score of 50%.
  • Be 17 years old.

Information source: Multiple external sites, hence may vary

 

Q:   Do Ground Services graduates need height?
A:

Unlike Cabin Crew roles, there is no strict height requirement for Ground Services positions. However, some roles, such as baggage handling or security checks, may require candidates to have a certain level of physical fitness to lift luggage or perform security duties efficiently. 

The focus for Ground Services is more on communication skills, customer service abilities, and problem-solving skills rather than physical attributes like height. 

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Ground Services Admission 2025

General outline of the Ground Services admission process in India:

  • Pass Class 12 with PCM
  • Submit online applications to AME institutes.
  • Shortlisting based on academic performance in 12th grade (PCM).
  • Some institutes conduct their entrance exams.
  • Submit required documents such as mark sheets and ID proofs.
  • Attend counselling sessions if applicable.
  • Pay the fee and verify the documents, plus fulfill other formalities
  • Start of academic sessions.

Information source: Multiple external sites, hence may vary

Q:   Can I study Ground Services courses at the Diploma level?
A:

Yes, candidates can study Ground Services courses at the Diploma level in some colleges. Such colleges are given in the table below:

Q:   Can I pursue Ground Services courses at the Certificate level?
A:

Yes, candidates can study Ground Services courses at the Certificate level in some colleges. Such colleges are given in the table below:

Ground Services Colleges

Ground Services Fees

Aptech Aviation Academy

53,570 - 1.08 Lakh

GMR Aviation Academy, Hyderabad

59,000 - 1.53 Lakh

IGIA

69,970

Thakur Aviation Academy, Delhi

1 Lacs - 1.53 Lakh

Speed Jet Aviation

95,000 - 1.5 Lakh

Thakur Institute of Aviation

50,000

Panache Academy, Ahmedabad

69,000

Airborne Academy

35,000 - 65,000

Panache Academy, Goa

69,000

Q:   Can I apply for Ground Services course after 10th?
A:

Yes, candidates can study Ground Services courses after the 10th in Sai Management Study Point. 

Ground Services Entrance Exams 2025

The admission to the Ground Services courses is majorly based on Class 12 scores, however, some colleges also accept CUET, TANCET and UGAT scores.

Candidates can check the table below to see the exam details.

Exam Names Exam Dates  Exam Schedule
CUET 2025 May '25 CUET Exam Date 2025
UGAT 2025 14 Jun '25 UGAT Exam Date 2025
TANCET 2025 Mar '25 TANCT Exam Date 2025

Note: This information is sourced from the official website and may vary.

Apr '25

SSAT 2025 - Last Date to Apply (with late fee)

TENTATIVE

Feb '25

SSAT 2025 - Last Date to Apply

TENTATIVE

1 Jul ' 25 - 15 Oct ' 25

CUCET 2025 Phase 2 Application Form

1 Jul ' 25 - 16 Oct ' 25

CUCET 2025 Phase 2 Exam Date

Q:   What are the colleges that accept CUET scores for Ground Services courses in India?
A:

Candidates can check the colleges that accept CUET scores for Ground Services courses in India in the table given below:

Ground Services Colleges

Ground Services Fees

UPES, Delhi

10.61 Lakh

UPES, Dehradun

10.61 Lakh

Q:   Which are the colleges that accept UGAT scores for Ground Services courses in India?
A:

Candidates can check the colleges that accept UGAT scores for Ground Services courses in India in the table given below:

Ground Services Colleges

Ground Services Fees

UPES, Delhi

10.61 Lakh

UPES, Dehradun

10.61 Lakh

Q:   What are the colleges that accept TANCET scores for Ground Services courses in India?
A:

Candidates can apply for Ground Services courses in Remo International College of Aviation (Guindy) through TANCET scores. 

  • Course name: MBA in Airline and Airport Management

  • Course Fees: INR 2 Lakh

  • Eligibility: 50% in graduation

  • Type of university: Private

  • Mode of Course: Full-time

Ground Services Course Syllabus

The Ground Services Course covers both theoretical and practical training to prepare candidates for various roles in airport operations. The Ground Services course covers key areas such as passenger handling, baggage management, cargo operations, security procedures, and customer service. 

Candidates can check the semester-wise Ground Services Course Syllabus in the table below:

Ground Services Course Syllabus Semester 1

Introduction to Aviation Industry

Airport and Airline Operations

Aviation Terminology and Codes

Customer Service in Aviation

Ground Services Course Syllabus Semester 2

Passenger Handling Procedures

Check-in, Boarding, and Baggage Services

Ramp Handling and Aircraft Servicing

Cargo and Freight Handling

Ground Services Course Syllabus Semester 3

Aviation Law and Regulations

Documentation and Ticketing Procedures

Crisis Management and Conflict Resolution

Airport Safety Equipment Handling

Ground Services Course Syllabus Semester 4

Ground Handling Services Management

Aviation Security Guidelines (BCAS/ICAO)

In-flight and Ground Communication

Airline Customer Relationship Management

Relevant Links for Ground Services courses:

BSc Aviation course

Q:   Are there any PG level Ground Services courses offered in India?
A:

Yes, candidates can study Ground Services courses at the PG level in some colleges. Such colleges are given in the table below:

Best Ground Services Colleges

The best Ground Services colleges in India focus on ground handling operations, airport management, customer service, and safety protocols.

Candidates can check the list of the best government and private Ground Services colleges in the tables below:

Best Government Ground Services Colleges

The best government Ground Services colleges offer specialized training in airport operations, ground handling, and customer service. 

Candidates can check the list of the best government Ground Services colleges in the table below:

Ground Services Colleges

Ground Services Course Fees

YWCA Vocational Training Institute

24,700

Information source: Multiple external sites, hence may vary

Best Private Ground Services Colleges

Some of the best private colleges for Ground Services in Aviation in India are renowned for their comprehensive programs in ground services, cabin crew management, and customer care. These institutes offer strong placement support and connections with leading airlines and airports.

Candidates can check the list of the best government Ground Services colleges in the table below:

Ground Services Colleges

Ground Services Course Fees

Aptech Aviation Academy

53,570 - 1.08 Lakh

Skywings Academy of Aviation and Tourism

1.51 Lakh - 3.14 Lakh

GMR Aviation Academy, Hyderabad

59,000 - 1.53 Lakh

IGIA

69,970

GMR Aviation Academy

1 Lakh - 1.53 Lakh

The Bombay Flying Club

1 Lakh

UPES

10.61 Lakh

Speed Jet Aviation

95,000 - 1.5 Lakh

Bharatiya Engineering Science and Technology Innovation University

80,000 - 90,000

Information source: Multiple external sites, hence may vary

 

1 Course
5.0
5.0
1 Course
75 K
5.0
59 K - 1.53 L
Q:   Can I pursue part-time Ground Services courses?
A:

Yes, candidates can study Ground Services courses at the part-time level in some colleges. Such colleges are given in the table below:

Q:   What are the best colleges in Delhi that offer Ground Services course?
A:

The best Ground Services colleges in Delhi are given below:

Q:   Which are the best Ground Services colleges in Mumbai?

Popular Private Ground Services Colleges in India

5.0
4.5
1 Course
1 L
2.8 L

Best Ground Services Career Scope: Jobs, Salary and Top Recruiters

Some of the top recruiters in the Ground Services in India include major airlines, airport ground handling companies, and logistics firms. These organizations provide a wide array of roles, from frontline customer service positions to more technical roles in aircraft maintenance and operations, making them key players in the recruitment of ground services professionals.

Ground Services Jobs in India

Ground Services jobs in India that you can opt for:

Ground Services Jobs

Average Salary

Ground Staff Executive (Airport Handling Agent)

3.3 LPA

Baggage Handling Supervisor

4.2 LPA

Cargo Operations Executive

3.3 LPA

Customer Service Agent (CSA)

2.2 LPA

Security Officer (Aviation Security)

3.4 LPA

Information source: Multiple external sites, hence may vary


Ground Services Top Recruiters

Candidates can check the table below to see a list of the Ground Services top recruiters in India:

Ground Services Top Recruiters

IndiGo 

GoAir 

Qatar Airways 

Vistara 

Air India 

AirAsia India 

Emirates Airlines 

Jet Airways 

Lufthansa 

Virgin Atlantic 

Information source: Multiple external sites, hence may vary

 

Q:   What do the Ground Services graduates do?
A:

Ground Service course graduates typically work in various roles within the aviation industry, focusing on the management of ground operations at airports. Ground Service course graduates' responsibilities can include coordinating aircraft movements on the ground, handling baggage, cargo, and passengers, as well as ensuring smooth check-in and boarding processes. Ground Service course graduates may also be involved in managing airport security, conducting maintenance checks on ground equipment, and providing customer service to passengers. 

Additionally, Ground Services course professionals ensure compliance with safety regulations and are trained to handle emergencies. They work with airlines, airport authorities, ground handling companies, and other related organizations.

Q:   What is the salary of a Ground Services course graduate?
A:

The salary of Ground Services courses in the aviation industry varies based on factors such as job role, experience, employer, and location. 

On average, entry-level Ground Services course graduates can earn between INR 18,000 to INR 25,000 per month. With experience and promotions, the salary can increase from INR 35,000 to INR 50,000 per month or more, especially for supervisory or managerial positions. 

Q:   Is Ground Services role a government job?
A:

Ground Services roles are not typically government jobs, as most positions are offered by private airlines, airport management companies, and ground handling agencies. However, government-run airports, such as those managed by the Airports Authority of India (AAI), may hire Ground Services course graduates for various operational roles. These government positions are less common and usually require candidates to clear specific recruitment exams. 

In contrast, the majority of Ground Services jobs are in the private sector, where hiring is done directly by airlines and airport service providers. 

Q:   Who earns more among Cabin Crew and Ground Staff?
A:

In general, Cabin Crew members earn more than Ground Staff professionals, primarily due to the nature of their job and additional allowances. Cabin Crew salaries typically include base pay, flying allowances, layover allowances, and travel perks, which can significantly increase their monthly earnings.

On average, Cabin Crew members earn INR 40,000 to INR 75,000 per month, depending on their airline and experience. In comparison, Ground Staff professionals usually earn INR 18,000 to INR 35,000 per month at the entry-level, with potential salary growth over time. However, Ground Staff roles are more stable and do not involve frequent travel, making them suitable for those who prefer a fixed work location.

Ground Services FAQs

Candidates can refer below for Ground Services FAQs.

Q:   Do Ground Staff professionals have a uniform?
A:

Yes, Ground Services professionals are required to wear uniforms provided by their employers, such as airlines, airport authorities, or ground handling companies. The uniform represents the brand and helps passengers easily identify staff members at the airport. 

These uniforms are usually formal and designed to maintain a professional appearance, ensuring that Ground Staff look approachable and well-groomed. The dress code is often accompanied by grooming standards, including neat hairstyles, polished shoes, and minimal accessories. Wearing a uniform also promotes discipline, unity, and a sense of responsibility among Ground Staff professionals.

Popular Ground Services UG Courses

Following are the most popular Ground Services UG Courses . You can explore the top Colleges offering these UG Courses by clicking the links below.

UG Courses

Popular Ground Services PG Courses

Following are the most popular Ground Services PG Courses . You can explore the top Colleges offering these PG Courses by clicking the links below.

PG Courses

Popular Ground Services Specializations

Following are the most popular Ground Services Specializations . You can explore the top Colleges offering these Specializations by clicking the links below.

Popular Specializations

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