The University Grants Commission (UGC) has released a helpline number and an e-mail id to help students with their admission, exams and other academic queries in view of coronavirus.
The University Grants Commission (UGC) has released a helpline number and an e-mail id to help students with their admission, exams and other academic queries in view of coronavirus.
On April 29, 2020, the commission had released guidelines on examinations and academic calendar to be followed by the universities affiliated to it, in view of the coronavirus outbreak in the country.
Also Read: UGC guidelines 2020 for end semester exams, new academic session
The UGC had directed all the universities to plan their academic activities keeping in view the safety and interest of all stakeholders, giving utmost priority to the health of all concerned, while adopting and implementing the guidelines.
While talking about the pending exams, the Commission stated that Universities can adopt simplified and alternative methods and modes of exams to complete the process in a shorter time span
The council has also directed the universities to develop a cell for specifically handling the students grievances related to examinations and other academic activities arising due to this coronavirus pandemic and notify the same to the students.
It had also asked universities to keep a record of the Travel/ Stay history of the staff and students for the period when they were away from the university due to lockdown, in order to take necessary precautions if required. In addition, the universities will strictly comply with all precautions and preventive measures to curb the spread of COVID -19.
The UGC has released the following e-mail ID and phone number to monitor the queries, grievance and other academic matters of students, teachers and institutions.
A dedicated Help Line Number: 011-23236374
Email-Id: covid19help.ugc@gmail.com
Students can also lodge their grievances on the existing online students grievance redressal portal of the commission.
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