HEIs are requested to ensure compliance with the fee refund policy for the academic session 2023-24 and redress any grievance by the provisions of the University Grants Commission (Redressal of Grievances of sTudents) Regulations, 2023, said UGC.
After receiving many representations/complaints from the students/parents on the non-refund of fees by the Higher Education Institutions (HEIs) on collection/withdrawal of admissions, University Grants Commission has written a letter to HEIs and said that students should be allowed a full refund of fees within a specified period to opt for a course they choose.
UGC considered the matter in its 570th meeting held on June 27, 2023, and after considering the relevant factors decided following fee refund policy for the academic session 2023-24:
- Notwithstanding anything contained in any guidelines/prospectus/notification/schedule, a full refund of fees shall be made by the HEIs on account of all cancellations of admission/migrations of students up to September 30, 2023, and with a deduction of not more than INR 1000 as a processing fee up to October 31, 2023.
- For any admission schedule extending/commencing beyond/after October 31, 2023, the provisions contained in the UGC notification issued in October 2018 on Refund of fees and non-retention of original certificates shall apply.
Any HEIs violating the provisions of UGC Fee Refund Policy 2023-24 shall be liable for punitive action as notified in Clause 5 of the UGC Notification on Refund of Fees and Non-Retention of Original Certificates issued in October 2018.
"Delay in, or denial of, the refund of fees due to a student who withdraws admission within the time mentioned in the prospectus, subject to guidelines, if any, issued by the Commission, from time to time," has been defined as one of the grievances in the Redressal of Grievances of Students Regulations, 2023, added UGC.
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