AIIMS Delhi to set up Internal Message Communication System

AIIMS, Delhi has constituted a committee for setting up an internal message communication system. The committee comprising nine members has been directed to request an expression of interest (EOI) in this regard within seven days from experienced government organizations, public sector undertakings or autonomous bodies/organisations under the government of India with a proven track record in providing and maintaining message communication systems for a large organization(s).

All India Institute of Medical Sciences (AIIMS) Delhi has established a committee for setting up an internal message communication system to improve responsiveness, collaboration and coordination among various stakeholders, especially during emergency situations.

“An efficient, safe and robust messaging system for quick communication will help in improving responsiveness, collaboration and coordination among various stakeholders, especially during emergency situations,” said the AIIMS Delhi office memorandum, as reported by The Print.

AIIMS Director Dr M Srinivas issued the office memorandum on April 19 that stated the premier medical institute caters to more than 25000 patients and visitors each day. It is spread across various campuses in Ansari Nagar, Jhajjar, Ballabhgarh, Trilok Puri, and Ghaziabad. At present, official communications are sent through emails, e-Office or personally through phone calls which requires time and effort and inadvertently may lead to a delay in communication.

AIIMS Delhi Internal Communication System: More Details

The system will have the capability to restrict personal use of mobile phones during working hours. It will allow authorized users to send and receive bulk messages in real time, said the office memorandum.

The application should have features similar to popular instant messaging platforms being commonly used. It should allow users to send and receive instant messages for prompt and secure communications regarding patient care activities, official communications, etc.

The application should be user-friendly, accessible, and able to accommodate a large number of users at any given time, the memorandum said.

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