Microsoft Dynamics

Over the past few years, it has been noticed that Microsoft Dynamics revenue has grown up to 50% because of the IT company that uses Microsoft Dynamics products. These companies have been experiencing a growing need for skilled and certified professionals in Microsoft Dynamics products that includes both ERP and CRM applications. With Microsoft Dynamics products, you become more skilled in satisfying your customers. It empowers you to deliver the best of best operational related services and create an engaging customer experience.

There are many Microsoft Dynamics certifications offered by various colleges/ institutes and other learning platforms in India and across the globe. On this page, we will guide you with currently available Microsoft Dynamics certifications and what you can learn in these programs.

Eligibility Criteria for Microsoft Dynamics Certification

There are no specific eligibility criteria prescribed for earning Microsoft Dynamics certification. However, the candidates are expected to have passed class 10 or its equivalent exam from a recognized board and also possess the required skills or experience that best suits the certification courses.

Entrance Exam for Microsoft Dynamics

Microsoft Dynamics certifications are available at various private and public institutes across the world. You can also take Microsoft Dynamics certification from a Microsoft learning partner or third-party training provider. To earn Microsoft Dynamics certifications, you need to take up related exams at your desired institutes. To clear this exam, you need to possess the required subject knowledge from the certification programme.

Skills Required for Microsoft Dynamics Certification Courses

The skills needed to be possessed by students before commencing any certification course in Microsoft Dynamics include

Microsoft Dynamics Certifications

Currently, there are many certifications are available in Microsoft Dynamics 365 products. These certifications are available for both working professionals and those who are willing to start a career in the IT sector. Below, we have provided details on popular Microsoft Dynamics Certifications:

Microsoft Dynamics 365 Fundamentals (ERP): This certification is an ideal choice for those who have broad exposure to the enterprise resource planning (ERP) capabilities of Dynamics 365 products and also understand the fundamentals of finance and operations apps in the overall Microsoft ecosystem. This certification can validate your business operation skills, grow your fundamental understanding of financial principles, and will also help you grow your computer technology knowledge.

Microsoft Dynamics 365 Fundamentals (CRM): This certification can give an advantage to those who are familiar with customer relationship management (CRM), business operations, and are IT savvy. This certification can help you enhance your career journey by validating your broad exposure to the customer engagement capabilities of Dynamics 365. Professionals in different roles at various IT organizations can take this certification and grow their overall knowledge in customer relationship management.

Microsoft Dynamics 365 Sales Functional Consultant Associate: This certification is an ideal choice for those who are working as functional consultants or for professionals who use Microsoft Dynamics 365 Sales in their job, and for developers who are looking to hone their consulting skills. Through the course, you can learn how to perform effectively in the market using Dynamics 365 Sales skills.

This is an advanced level certification, hence, it requires you to possess some essential skills/experience such as:

• Have experience in configuring Microsoft Power Platform.
• Know Dynamics 365 model-driven applicant data-modeling principles.
• Experience in working with an organization’s stakeholders where you have gathered requirements and implemented Dynamics 365 Sales solutions.
• Experience in managing leads, opportunities, quotes, and orders, and have experience in configuring product catalogues and price lists.

If you do not possess or have the above-mentioned skills/experience then we would suggest you follow the below-mentioned suggestions before taking this certification:

• Work on a Dynamics 365 model-driven app implementation project.
• Shadow a functional consultant or a solution architect who works with Dynamics 365 Sales.
• Take available learning paths on Microsoft Learn.
• Sign up for an instructor-led training course.

Microsoft Dynamics 365 Marketing Functional Consultant Associate: The course is suitable for those who are functional consultants, a professional who use Microsoft Dynamics 365 Marketing products to complete their day-to-day business operations or a developer who want to hone their consulting skills. The course will teach you all the important skills required in your job and enable you to get yourself a chance to complete work projects effectively and also receive promotions.

This is also an advanced level certification, hence, you need to have the following essential skills/experiences:

• Know Dynamics 365 model-driven applications and data-modelling principles.
• Have experience in configuring Microsoft Power Platform.
• Experience in working with an organization’s stakeholders where you have gathered requirements and implemented Dynamics 365 Sales solutions.
• Experience in managing leads, opportunities, quotes, and orders, and have experience in configuring product catalogues and price lists.

If you do not possess or have the above-mentioned skills/experience then we would suggest you follow the below-mentioned suggestions before taking this certification:

• Work on a Dynamics 365 model-driven app implementation project.
• Shadow a functional consultant or a solution architect who works with Dynamics 365 Sales.
• Take available learning paths on Microsoft Learn.
• Sign up for an instructor-led training course.

Microsoft Dynamics 365 Customer Service Functional Consultant Associate: Those who are working functional consultants responsible for configuring and implementing Dynamics 365 solutions for customers can take this certification. In the course, you will learn how to implement omnichannel solutions that focus on service, reliability, efficiency, quality, and customer satisfaction. Before gaining this certification, you need to have a minimum of one to three years of experience working as a functional consultant who uses Dynamics 365.

Microsoft Dynamics 365 Field Service Functional Consultant Associate: This certification is the best fit for those who are working as a functional consultant responsible for configuring and implementing Dynamics 365 solutions to meet customers’ needs. The course grows your knowledge and skills in Dynamics products that ultimately help you give advancement to your career. You will learn to work with project managers, developers, and solution architects effectively during the course. To earn this certification, you need to have a minimum of one to three years of experience working as a functional consultant who uses Dynamics 365

Microsoft Dynamics 365 Finance and Operations Apps Solution Architect Expert: This is the best fit certification programme for those who are solution architects, IT professionals, functional or technical consultants. Those who are familiar with Microsoft Dynamics 365 and understand recommended business operations can also take this certification. The course grow your knowledge and skills in Dynamics 365 finance and operations apps and give you chance to take your career to the next level. Before earning this certification, you must ensure you have significant experience as a Dynamics 365 finance and operations apps functional consultant or technical consultant.

Microsoft Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate: If you are working as a Supply chain management, manufacturing functional consultant or have a deep understanding of manufacturing industry standards then you can take this certification. The certificate programme gives you a deep knowledge of how to use Microsoft Dynamics 365 products to make your work effective in your job.

Microsoft Dynamics Certifications Fees

To earn Microsoft Dynamics Certifications from an authorized learning platform or institute, you need to pay a certain amount. Generally, a Microsoft Dynamics Certification costs $165 per attempt (it may vary from institute to institute). However, a few public institutions charge no fees for Microsoft Dynamics Certifications.

Validity of Microsoft Dynamics Certifications

This is the most important concern when it comes to Microsoft Dynamics Certifications because some certification recognized by Microsoft may go outdated when new updates or similar certification is available. You must note that no Microsoft Dynamics Certification has an expiry date.

Frequently Asked Questions

Q. Is getting certified in Microsoft Dynamics worth the hassle?

Q. My job requires me to use Microsoft Dynamics 365 Sales but I am not well versed in it, which Microsoft Dynamics should I earn?

Q. How can I earn Microsoft Dynamics Certification?

Q. Can I get Microsoft Dynamics Certification online?

Q. Who is eligible for Microsoft Dynamics Certification?